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"Drove me nuts."
on by speedoman1999Pros Nice looking remote
Cons Doesn't do what it's supposed to do.
Summary First, any item this small should not take more than an hour to set up. After 8 hours I'd had enough and will be sending it back for a refund.
Input selection doesn't work. I couldn't get the remote to select the DVD (Component) or VCR (AV1) settings, which are essential in such an operation. Many emails to Logitech Help were ignored. Online tutorial asks questions that don't relate to the problem, and doesn't provide solutions. The Help button on the remote is another useless feature. The learning feature is fine in theory, but even when you set up certain functions, they don't work.
What I also don't understand is why high ratings are given to this product by some who'd had significant problems with it. For an item that promises so much yet delivers so little I have no hesitation in giving it 1/10 -
"impossible setup"
on by rembadogPros looks nice in the pakaging
Cons too many to list
Summary I was so looking forward to a simple easy to use web based remote. the Logitech 520 was like a nightmare. after 2 hours of fiddling with settings i threw my hands up in the air and packed it up to return to the store. HIGHLY DISAPPOINTED. normally I've had great luck with logitech products but this is the biggest POS. Maybe in a simple system it might be fine, but in a home theater setup forget it.
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"Could be better"
on by thibodixPros Does what they say it will do
Cons Display is difficult to read - no contrast
Summary Everything comes together at the display. The PC software is fine, the size is fine. When it comes to reading the display the blue on blue is just not quickly readable. The size of the display while small is large enough, but the different shades of blue make it difficult so you memorize what the sequences are if you plan to adjust a component, such aspect ratio on your TV or manage your sat. receiver's menus.
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"Alot of work and basically useless"
on by wheatonviewPros There are no pros on this piece of crap
Cons too confusing, time consuming, doesnt do what it promises
Summary I bought this thing as anyone else would like to, simply to clear my coffee table of mutiple remotes. Not the case here, I still have to use each and every one and now i have this one as an additional remote. I programed 4 components, tv, dvd, direct tv and stereo. The remote works on all , however, it does not work every aspect of each component as promised. Took 3 hours to program, the blue screen makes it hard to see anything, the remote itself is confusing to work, therefore, it will take a couple of mins to find the component you are looking to use, by that time you can reach for the original remote, I will assume all models of the logitech remotes are similar. I am returning mine, and getting a $7.00 universal remote, key in the codes myself and it will probalby take minutes to get it operational. Don't buy this product, it will make you frustrated to the point you want to throw it.
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"Few niggles, but overall - Brilliant!"
on by jaydeePros Dead easy to use (once configured); Intuitive software; Clever help function; Plenty of buttons; Works!
Cons Flimsy construction; Complex to configure; Slow sync.
Summary I was highly dubious as to whether this would end up being a worthwhile purchase or a huge failure, but overall I am hugely impressed.
Setup took me a total of about 3 hours (maybe more) as I configured each device and activity so that it functioned perfectly with my system. This is not to say it never worked - after the first sync (and automatic setup) it controlled my system without a problem, but it ended up getting confused often. I had to refine the programming so that it controlled everything precisely and didnt confuse itself.
The online software is very easy to use and is quite intuitive, hence it was not difficult to setup. The only difficult part was knowing what I needed the remote to do, so if you dont know your AV setup inside out then dont even attempt to set this up.
All configured, the remote is now a joy to use. Point, hold, and it just works. Brilliant. Difficult tasks are now ridiculously simple.
The only thing to remember is that you MUST keep the remote pointed at the system, as delays are incorporated between signals. If you dont keep it pointed, signals will be lost and the remote will *think* your devices are on but they wont be. Any other activity will now fail. Thankfully the help function clears up any problems without a fuss.
My major concern was whether the remote would be able to keep track of which devices are 'on' and which are 'off', and how it would cycle through inputs. Turns out the software has built in codes for each task - i.e. separate commands for on/off, and separate commands for each input. Logitech have obviously obtained codes direct from the manufacturer instead of just duplicating the standard remote. This means it always turns the devices on (wont accidentally toggle them off) and always gets to the right input (doesnt scroll past it, it goes directly to it). Very clever.
If you're planning to buy this remote to simplify things for a non-tech oriented person, then by all means this will work, but by no means can you expect them to set it up. The process is easy, but the knowledge is hard. This, and the flimsy construction (the remote is nowhere near high-quality, it twists and creaks and feels far cheaper than it actually is) are the only things holding me back from giving this a full 10.
I should have bought this long ago.
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