"BUYER BEWARE"1.0 starson by VIGILANTEwush
Pros: I learned not to buy from Logitech on faith anymore.
Cons: I learned not to buy from Logitech on faith anymore.
Summary: I bought this remote about a month ago.
It is close to being a perfect universal remote.
The flaw, however, was so significant that I must rate it as an overall failure (I spent a day's pay on it and have literally thrown it away less than a month later).
The physical design of the battery case allows the batteries to become unseated for just a moment and for the remote to lose power. This is only momentary and would be a non-issue, except that when the remote senses power has returned it goes into a tutorial mode that says "push this button, push that button, blah blah blah" and cannot be exited. It takes about 2 minutes to get through this and then return the remote to whatever setting I was on. During this time the remote is inoperable. When I finally navigate through the tutorial (AGAIN!), my TV/DVR/etc are still on the desired setting, but the remote is in default. When I push "Watch TV" to set my remote I have to then point the remote at my couch cushion so that the remote doesn't reissue setup commands that my TV has already been told. The remote spends 30 seconds or so searching for my devices (which are already set!), and then it returns to normal. At this point I am ready to continue whatever I picked up my remote so long ago to do. After that I set the remote down as though it were made of crystal out of fear that it'll happen again. If I don't check the remote as I set it down, I wont notice that it is in tutorial mode again until the next commercial break. At that time I again have to spend 2 minutes messing with the remote before I can Fast Forward again (by the way, this is the same 2 minutes until the commercials are over anyway!). I watched more commercials in the last month because of this than I have at any time since I got my first DVR so many years ago.
The battery/power issue is directional and only happens when you tap the remote from the front. It takes surprisingly little force to cause this and it can happen repeatedly.
I plan to buy another remote now, and have no intention of giving Logitech any more of my business.
By the way, I am a long time Logitech user and fan. The keyboards and mouses at my office and home are wireless Logitechs, and when I play Xbox it is on a Logitech controller. This remote was not up to par, and they will be very hardpressed to earn my business back (especially if they don't bother to respond the the exhaustive review I left in response to an email they sent out).