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"Flexible solution for eclectic equipment"
on by pedalmikePros Flexibility of programming, USB interface
Cons Interview based software interface clumsy for experienced users
Summary Overall, I am very pleased. My home theater/audio setup has a different manufacturer for every component. The 670 recognized at least 85% of the device buttons. The ones that did not work as expected were easy to fix using the learning function and the original remotes.
The interview format on the Logitech web site is OK for initial setup, after that, it is a pain to have to navigate through the interview stuff to make small tweaks. That being said, the flexibility to organize commands for a given activity, and adjust delays between commands is excellent.It took me about 4 hours in total, spread over several nights, to get the programming of my system to perfection.
The USB connection is very easy to use. You can even set up the software so that your PC recognizes the 670 when you plug it in, just like synching an ipod.
I have a plasma display, DVD/CD player, VCR, 5 channel amp, home theater processor, and cable box to control. I will be adding the Onkyo ipod interface shortly.
When setting up the listening to music activity, I programmed the 670 to turn off 3 of the 5 channels on my amp so that I just have the left and right front channels active.
The way that button labels can be renamed and rearranged (at the device level or at the activity level) is just teriffic.
My wife was frustrated at times with operating our system. Once I got the programming on the 670 to where I wanted it, I put all the other remotes away, and she has not asked for them back.
Physically, I would have preferred a rectangle shape to the peanut shape. The button layout is easy to remember and fairly intuitive. If you need reading glasses, the button labels are hard to read without glasses on. Backlighting feature works well. Battery life- too early to tell. -
"Great Remote"
on by MSC71Pros Controls everything perfect
Cons Can be a little tricky to set up at first
Summary I also own the 520 so I was familiar with the setup process. What I use the remote to control
1. TV
2. DVD Player
3. Xbox 360
4. Surround Sound Receiver
5. VCR
6. Direct TV Receiver
The best part of this remote is it is wife friendly. You press "Watch TV" on the remote and it turns on all your equipment and puts them on the correct settings. If you are watching TV and decide to watch a DVD, you press "Watch A Movie" and your DVD player turns on and the TV goes to the correct input for the DVD player. Once you are done watching a movie, press "Watch TV" again and the DVD Player turns off and you are back to watching TV. One button press does everything. No more turning multiple devices on etc. -
"Great Remote... for the most part"
on by CaptainTPenPros Fast set up and easy to use for the non-techy but see the cons too.
Cons Hardware and USB port issues left me a lame duck for two weeks.
Summary Ok, Logitech makes a great remote. I originally wanted the rechargeable model, but it was more expensive than my budget would allow. So I opted for this model.
Word of warning - if you have an older laptop or tower based computer - you may have issues.
Here's the skinny...
I made the purchase through Amazon.com and waited an addition week for it to arrive. (Supersaver strikes again) It was a Saturday and I sat down to my computer to load the program, hook up the remote and low and behold because my laptop just happens to be an old model it only has one usb port.
I treked to Target, purchased a 7 port usb port and continued with the job at hand.
Though the program is good, it takes a while to do everything and many times you can't just go back a step, if you type in the wrong receiver number, etc. That was a pain. Besides that - their customer service dept isn't in on Saturday or Sunday Evenings, so I was forced to wait till Monday.
I called tech support after getting a failure notice during the programing download to the remote. I was passed to regular support, then advanced support - who basically told me that not only did I have to shut off my firewall, popup blocker and virus protection just to do the download - in the end there was a hardware issue in the end that waylaid me from using the remote while Logitech sent out a new one.
Well, a week later on Saturday Midday, DHL arrived with the new remote. Since I already had the components in the system (Logitech keeps them on their secure server forever!!!) all I had to do was download to my remote.
Same issue poped up again, so I called Customer service. Turns out, you must have a direct line usb port between the remote and the computer.
An hour later (after finding another computer that had multiple usb port connections) I got the remote to download and use.
We like the remote - but there are times when it wants to look for the components and shuts down one piece without shutting down the others, and vice verse. I hope to sit down with the remote again (hooked to a computer) and resolve this issue.
Maybe just maybe I'll be able to get away from using multiple remotes. In a perfect world, one can dream... -
"Incredible control of all my advanced electronics"
on by peachlandPros Easy set up. Works very well. Stylish
Cons Wish it were RF, but the IR works good.
Summary Using this with Sony 50' HDTV...Denon A/V Amp...DirecTV HR20-HD PVR...JVC DVD and VCR...Sony 5-CD Changer. With all these disparate components, I needed one remote beefy enough to handle them all without requiring a EE to program it! The Harmony remote was just the ticket. After one month of use, it works almost flawlessly. The only thing I miss is having the RF remote. Maybe I should have splurged for the higher end model, but I'll get over it.
Great backlit remote with easy to read LCD. I was even able to customize a couple of buttons for my PVR in about 10 minutes with no fuss. Straightforward USB connection is great too! -
"Poor Manufacturing Quality, Beware"
on by jpmeyer01Pros Great layout, online updates and functionality a plus
Cons Defective manufacturing and poor customer service
Summary Unfortunately, I have a similar story to many of Logitech?s Harmony Customers. This remote worked great for the first 6 months I had it. Easily a four star product, until 6 months in the USB port broke off inside the remote. Customer service replaced the remote quickly and easily with little hassle. Then 8 months later the LCD screen inexplicably quit working. So, in less than a year and a half, I became the owner of two $100+ defective remotes. Check the other reviews, these two problems are not un-common. Also, be warned that if your remote is replaced under warranty that the replacement remote is only warranted for 30 days or the expiration of the original equipment warranty. Stay away from this poorly manufactured product!!
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