Pros Web programming, rechargable batteries, color screen
Cons Tiny buttons, firm plastic buttons, squeeky buttons.
Summary It has all the benefits of a standard Harmony remote. But the main draw back with the 720 is the buttons. They are not for someone with big fingers. The location of the bottom buttons are not suitable for coach potatoes. The side buttons of the LCD are firm and feel real "plastic like", but not in a good way. It can be hard at times to realize what numbers you are pressing to get to a certain channel, at least not without looking at the remote. You should be able to work a remote without even looking at it. And yet when having to look at the LCD screen, you always have to look at it.
The whole remote, just like the 520/550, has squeaks if you put any pressure whatsoever on it.
At the same time, I have a personal preference with rubber buttons.
All in all, it is not as comfortable as the curvy 880.
Pros Managed by PC, battery dock, bright display, easy setup
Cons Small buttons, slips off battery dock
Summary This is my first 'fancy' remote, and I couldn't be happier. The wife was always complaining about how to turn on the movies, switch off my gaming systems, and using a different remote to change volume with our current set-up. We have a HiDef TV, cable box, Playstation 2, XBOX 360, and an all in one 5 DVD changer/receiver for our home theatre sound. I've normally used the cable box remote as a universal remote, and any one of those I've used always had problems with the home theatre box set (DVD/Receiver). After hooking up the remote with the USB to my computer and entering in all the model numbers through the computer setup, I was amazed how easy the remote was to use. By using the 'Activities' button, my wife can do whatever she wants with one touch of the button now. When changing channels or adjusting volume, the remote know which device to control automatically.
The Logitech software is easy to use and follow. Just answer the questions on your current home setup and what you want the remote to do. It does all the rest. The remotes LCD also shows all the features each individual remote had. I no longer have to lose features like I did with previous universal remotes. I'm definitely in love with this remote and so's my wife.
Pros Nice looking
Cons Did not consistantly work the macos.
Summary Couldn't use it even if it did program all my equipment!
The LCD blue screen's brightness over shadows the small dimly lit buttons. I need to use a remote in the dark. The Activity button is surrounded by a bright blue display as well. Brightness is not adjustable. The charging base has a small display and that is adjustable!
Tried to program a Panasonic Plasma, Denon DVD player, Sony Receiver, Panasonic DVD R, Motorola DVR and a Panasonic VHS. The Panasonic Plasma had the most bad commands. I couldn't program it nor could the 3 technicians from Harmony.
The 720 has no owner's manual. The installation disk hung ½ thru the installation. Use the installation from the website for the 880.
Battery indicator doesn’t always shows that it is fully charged for a few minutes out of the cradle.. Known problem.Updated
The Harmony 720 had three features over the Harmony Universal Remote for Xbox 360: the time on the display, a rechargable craddle and motion detection (that automatically enabled the back lighted keys and LCD display)
What I objected to were the following:
1) The LCD screen was overly bright for dark or no light in the room. You couldn't see the other backlighted keys unless you covered the LCD screen.
2) The keys were much smaller than those on the Harmony Universal Remote for Xbox 360 and you couldn't make out their functions
3) It had fewer keys than the Universal Remote for Xbox 360, though the 720 had two more dislays on the LCD. Not a purchase killer.
4) It didn't take the commands from my new Panasonic 65" 1080p plasma, the Universal Remote for Xbox 360 did.
5) Did not always sit on the craddle for charging
6)Battery indicator does not always say the remote is fully charged. Harmony knows about this problem as well as the overly bright LCD screen.
Pros All my devices work, LCD Screen, Easy to use
Cons Charge Dock, Buttons
Summary Our remote is no longer working on our surround sound and it was going to cost 200 to replace so I review the various Logitech devices and this seemed to be just what we were looking for. AND IT WAS. Even our DVR(PVR) works. We are down to one and only one remote. Ability to progam via computer is really nice too! Simple to make changes. It took me more time to figure out all the models of my devices than it did to everything loaded into remote.
Pros rechargeable, easy set up, nice looking, mid price point,
Cons no list button for PVR
Summary I am not sure why some people had problems with the software but my experience was quick and everything was done in less than 15 minutes. I have a Samsung 4212 plasma, motorola dct6416 pvr box, jvc rx-5060b reciever, philips dvp5900/37 dvd and a PS3. All my units were in the database. All single button activities are working and the 4 remotes are in the closet. The PS3 is bluetooth so I keep that remote close by if I am watching the odd blueray disc. All major functions of each device were good to go without mapping the buttons and other functions that have no buttons are shown on the lcd display. Sotware loaded quickly, updated itself and questions were straight forward to set up. I use the list button on my pvr a lot so I will see if I can map it the one of the buttons on the lcd. Looks much like the Monster 100 remote at 150.00 less. Neither has RF but I find that the IR is strong enough that the separation of 5 ft between my tv and equipment causes no problems.