"great product really poor quality and durability"1.0 starson by kcryback
Pros: buttons feel better then previous version. programming is ez. great concept. No remote compares in function.
Cons: Poor quality and durabilty and a history of poor quality and durability.
Summary: I ordered 2. Both have key failures. Not 1 key failure but at least 2 each. Take into account my 2 old ones (8900's) are both dead after 3 years and this is a lot to pay for this horrible a quality. 1 remote having a problem? You can expect it. 2 brand new ones? OK, maybe it's a fluke. 1 user 4 remotes. 1 DOA, 1 dead after 2 years and 2 with keyboard issues. A great idea that needs some quality control. PS - the support has improved immeasurably since my first remote had quality control issues, but the best support can't cover for this kind of failure.