URC Professional Line MX-850

Pros

Very flexible and universal.

Cons

This item is out of production. No technical support to owners.

Also I have read other reviews about the volume control failing after a year or so. Without support don't count on any repairs either.

Summary

Very nice product but no customer support available. While this device may do all you ever wanted a remote to do, if you like the idea of a company standing behind their products, this control may not be for you.

Pros

Easy to Use
Can set up Macros to do any task
One button to switch multiple sources on multiple devices

Cons

goes through 4 AAA batteries every 2-3 months with low usage
requires windows xp to program

Summary

Pros

none worth mentioning

Cons

absolutely terrible customer servicce, needs rechargeable batteries.

Summary

this is the worst product and customer service I've ever experienced.