"Very disappointed at this router"2.0 starson by jh5043
Pros: No significant pros in this router Compared to WRT54G. The only pro I can positively say is that it looks pretty.
Cons: Mediocre performance in its NAS, 5GHz band constantly disconnect, one of the worst customer service. Useless Cisco Connect software which did not work for me at all even after spending > an hour with the clueless tech support
Summary: I bought this router simply because the claimed speed and the additional features such as dual band and guest network, and the NAS. It turned out a big disappointment. First problem was the installation. The CCS just does not work, no matter what I do, it simply can't find the router even though the router is directly connected to my laptop. After wasted more than an hour with the tech support who seemed to be clueless how the product works, I decided to set it up manually thru the GUI interface. Got it to work. Then after a couple of hours, I noticed that the network drop offs. First is my VOIP phone does not work, then the laptops lost connection. I found out that the router was hot to touch. Had to go to walmart to buy some of those sliders to put underneath to raise it up.
The router now does not get that hot anymore, however, it still drops off from time to time for the both 2.4GHz and 5GHz band, with the 5GHz band drops off much more frequently. My VOIP phone which is wired to the router also drops from time to time. I never had the drop off problem with the WRT54G router.
There is no option in the GUI interface to allow configuration for guest network. The tech support told me that the guest network only works with the CCS which refused to install on my computers since it can not detect the router. By the way I have four different computers at home, 3 laptops and 1 desktop. None of them can install.
The speed and throughput were supposed to be much better than the WRT54G based on the reviews and spec. However, I did not notice too much difference between these two.
The four Gigbit ports do seem to perform quite a bit better than the WRT54G. Since I only use the wired connection to my VOIP adapter, those gigbit ports are not as useful.
Overall, the router is a failure. It's been hyped by too much. If you have a working WRT54G, it certainly does not worth the money to upgrade to the E3000 model.