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stars
"Horrible device, which should be recalled." on by Bigromeo
Pros: easy set-up, tech support understandable, if not a little arrogant.
Cons: tech support specialists sometime impatient. Device resets itself every 10 min, causing disconnect. Useless for online gaming.
Summary: If you still decide to purchase this device: shame on you! Set-up is very easy, even for the begginer. For web surfing, e-mail reading, and basic usage it's fine. But for heavy downloading, and online gaming it's useless, as it keeps resetting itself, and disconnecting internet. D-Link is aware of this problem but won't admit it unless you force the issue or get the right tech. They keep trying to fix it with firmware updates,but personnally, I believe it's a hardware defect, which requires a recall. But that'll never happen. Anyway, trying to get a rma so I can send this garbage back. I'm using Linksys now and I'm completely satisfied. But I've only had 3 days. Got my fingers crossed. Well that's it. Good surfing!
- 3 replies to this review
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I know this is a really old review but I want to clarify a few things for IT professionals if they happen across this review, whilst looking up customer owned hardware. Contrary to this review the above opinion this is a solid piece of equipment. It's been my experience that D-link routers do have occational difficulties with some brands of router/modem combo boxes specifically actiontech provided by TDS, and some times ATT. This is an issue communicating with the ISP's DNS server and usually results in a reset ranging between every 10 min to 48 hours. Having said that the solution is fairly straight forward and is a security/privacy upgrade (IMHO) that I suggest to most of my customers, which is to change the DNS server from the default ISP provided address to a 3rd party service. I normally use OpenDNS but their are others. In every instance of the above complaint I've run into with a dlink router, this solution has fixed the problem.
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This product is very unstable. It will work sometimes for a few hours. then it will start re-setting every few minutes. I have tried everything, but this is just a poor choice for anyone who wants an accessable internet connection.
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Its useless for anything more than basic web browsing. Post back with results of RMA if you could, I'd love to get rid of this hunk of junk if possible.
