ease of setup
DISRUPTIVE SERVICE, INCOMPETENT TECHNICAL SUPPORT
This router CANNOT maintain its connection--consistently kicks you off and provides intermittent, SLOW connections. AWFUL.
Good price and easy setup.
Continuously disconnects and must be rebooted/restarted - sometimes it requires unplugging from power in order to regain connection to modem. Mostly slow wireless connection with intermittent fast speed. Signal won't reach other side of 2600sqft home
Spend a little extra for a better router.
Very attractive price ($30 off).
Excellent signal strength.
Great range.
Solid Tech. Support help for the setup (on a Saturday!)
See my Summary comments for more info.
I'm not giving the DIR-628 five stars because of the AOL toolbar issue (see the March 8, 2010 comment by review123 for details).
I'm pleased w/ this D-Link DIR-628 dual-band wireless router. In terms of signal strength, I'm getting 5/5 bars on my 3-year-old Compaq laptop. My office is one storey below and at the other end of the house (a large home) from the router, which sits in the upstairs office.
Before I opened the box, I checked a couple of websites for comments, incl. this one, and noted here that someone wrote a comment entitled "With the router you will get uninstallable AOL toolbar". I called D-Link Tech. Support and the guy (w/ a heavy East Indian accent; the Support Center was surely overseas) was patient and helpful. Within 10 minutes, I had my old wireless G router removed and the DIR-628 set up and two computers (wired desktop, wireless laptop) accessing the Internet, no problem.
Will I still think the DIR-628 is a 4-star unit after the warranty expires in a year? Hopefully.
Manage updates with the Download App