Pros Set-up was very easy using the enclosed CD.
Cons So far no major negatives, though the connection is weaker upstairs. The lowest price online was the same price as at the local Walmart (La Cholla, Tucson, Arizona)
Summary Pleased so far and much easier to set up than the older Linksys that it replaced.
Pros Initial set up was easy, the cd had sufficient detail to make all the connections work.
Cons One peculiarity is that after a service outage by my provider the e2500 no longer recognized our modem. I spent 3 separate sessions with 3 tech support people who could not solve the problem and one failed to call me back when he promised he would.
Summary After 12 hours with first tier technical support trying to reset ip addresses etc. and replacing both the modem and router, I was compelled to escalate the problem to a a conference call with supervisory tech support at Cisco and a level three wireless engineer from Time Warner, who mentioned that routers and modems are two of the stupidest consumer electronics you can own. The fix was not simple and I'm still frustrated the e2500 is not as dependable as advertised. After two more outages and connectivity problems I have decided to buy another brand of router and never own another Cisco product. Sign me a very unhappy customer.
Pros it has a guest and a primary connection
Cons terrible customer services, to get any help; they will charge you for 60 buck for the basic service and 150 for the "premium". I wanted to support a Canadian company but i guess not this one any more.
Summary Their customer service was really bad, we had this for less than a year and apparently on their "record" its past the warranty. Call them and they hung up on me, called them the second time they left me on the line for over 25 minutes and had transferred me to another representative. The wireless portion of the router dies after 8months and we're forced to either buy a new one or get their ($60 for 3day step by step troubleshoot or $100ish for a 6 months one.) ridiculous. I can could a new one with that pricing.
Pros easy setup via either their setup app or a web page (which is what I use)
you can set up reservations
Cons parental controls are very limited and what it does have is very buggy. not quite useless but close.
Summary If parental controls are important to you - DONT select this router. Otherwise I've had good luck with it. I do consulting work at home and frequently have a dozen devices online including multiple hi-end streaming IP cameras and its been fine.
"Nice Router"on by jazfinger
Easy to set up
Cons Range is a bit limited