"Not as dependable as I was led to believe."1.5 starson by wfover
Pros: Initial set up was easy, the cd had sufficient detail to make all the connections work.
Cons: One peculiarity is that after a service outage by my provider the e2500 no longer recognized our modem. I spent 3 separate sessions with 3 tech support people who could not solve the problem and one failed to call me back when he promised he would.
Summary: After 12 hours with first tier technical support trying to reset ip addresses etc. and replacing both the modem and router, I was compelled to escalate the problem to a a conference call with supervisory tech support at Cisco and a level three wireless engineer from Time Warner, who mentioned that routers and modems are two of the stupidest consumer electronics you can own. The fix was not simple and I'm still frustrated the e2500 is not as dependable as advertised. After two more outages and connectivity problems I have decided to buy another brand of router and never own another Cisco product. Sign me a very unhappy customer.