Pros Looks sleek
Cons -Did not provide a consistent stream
-Kept needing to restart modem to get access
-Technical support was not able to resolved the problem after 3+ hours
-purchased from Cisco's homestore and returning was a hassle
Summary I am upgrading from a Linksys WRT54G and purchased the EA4500 from the Cisco Homestore to handle the increasing wireless devices at home (Apple TV, 2 iPhones, iPad, 3 wireless IP cameras, wireless printer). The WRT54G worked great but I just wanted something faster. Very disappointed that the EA4500 was not able to deliver a consistent stream. I would get internet access for a few minutes, then it would stop and I would need to power down and restart to get internet access for a few minutes with low to no usage. I have Time Warner Cable with very high bandwidth so bandwidth is not the issue.
I spent 1.5 hours trying to figure it out myself. 3 hours on the phone with tech support going through a few levels of support and each of them walking me through the same steps of powering down, powering up, reconfiguring, upgrading the firmware to the cloud, powering up, powering down... After all that, they still could not figure out what the problem was and approved a return. I then spent 35 minutes with Customer Service trying to return the item and getting a hard time from them when Tech Support already approved the return. If you exchange the item, your warranty will be retro to the date of your original purchase and not start over so I elected to return.
Needless to say it was a very frustrating day, customer service and tech support were not good, did not resolve the issue and there were long wait times.
Pros Fast loading for YouTube, Netflix, etc. Videos never pause or stop to load. Excellent for multiple devices that do typical internet surfing.
Cons Price is a bit on the high side.
Summary The bottom line is I've had an Apple Extreme Base Station, two Netgear Routers, and one other Linksys and none of them came close to the performance of this router. I pretty much only use internet for typical web surfing, video watching and iTunes. I can't speak to anything more in depth than that.
Pros None that I can think of
Cons Installation is abysmal. Cisco Connect Software doesn't work. Download from website doesn't work. Can't log in to the router.
5 Ghz signal is pretty weak unless you're sitting next to it....so much for the benefits of dual band!
Summary Don't buy it
Pros Basic wireless router functions worked fine.
Cons USB printer port didn't work, Impossible to get cloud utilities configured
Summary On paper, this is a great router. Problem is the bleeding edge features did not work for the premium price. If you want the dual 900 router with USB ports and remote management, I switched to the Netgear R4500 and it worked great!
Pros Easy set up for non-techie like me
Cons Doesn't provide reliable connectivity
Summary Stay away from this one. I was tired of the bad connection from my old service provider, who admitted it was them, but couldn't figure out where the problem was in the cabling. So after giving them sufficient time to figure it out, I switched to a new broadband service provider and purchased this new whiz-bang Cisco router thinking the combination would provide the ultimate experience in internet connectivity and wifi service within our 3 story home - maybe we could even stream a movie for the first time. WRONG! The service provider reports they aren't the problem with our very frequent drops of connectivity, and when by-passing the wifi router and hardwiring to my main computer I can ascertain that the ISP is telling the truth. Our wifi disconnects last anywhere from several seconds to several minutes at a time without any pattern. It's random - it's frequent - it's totally annoying. It's impossible to stream anything, sending an email with an attachment is almost impossible because it'll disconnect during the sending. I could almost cry that I spent so much money on what I thought would be an improvement when it's really a piece of s**t. If you're looking for one, I think I'll be selling mine on eBay very soon.
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