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- Average user rating: 2.0 stars out of 91 reviews Back to product review
- My rating: 0 stars
Full user review
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11 out of 11 people found this review helpful
0.5 stars
"Faulty Router: Dual Wireless Drops Out Constantly"
Pros: None (except for its looks).
Cons: 1. Dual band wireless drops constantly resulting in intermittent connections.
Summary: Having gone through two WRT610N routers in two days, I can confirm this router is faulty and not ready for real-world use. I tested it in an environment with new MacBook Pros (gigabit ethernet and wireless N capability) and Windows PCs, and the wireless signal drops out constantly requiring me to reboot the router. At one point, after rebooting the router, it reset all of its settings to factory defaults. On other occasions the 5 Ghz band disappeared completely, requiring a reboot as well. I have experienced exactly the same problems with both routers (the first one and its replacement). So now I am forced to replace it with another brand/model.
2. Requires frequent reboots (and resets automatically sometimes).
3. User guide has errors (does not correctly address light patterns).
4. Incompetent technical support.
I have spoken with Linksys support supervisors and Level II technicians for hours, and none has been able to come up with a solution. Moreover, I have tried soft resets, hard resets, firmware upgrades and configuring the wireless bands with different channels and encryption types, to no avail.
Please be advised that there are serious problems with the WRT610N router that Linksys needs to address immediately. It has not been thoroughly tested.
- 5 replies to this review
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This issue had been resolved in latest firmware;
Last Released Date: 01 / 21 / 09
Firmware version: v1.00.02 B10
Warning: Remove the USB storage device from the Router before the firmware upgrade;
this safeguards the USB storage data from corruption.
- Resolved wireless connection drop issue.
- Resolved Wi-Fi Protected Setup interoperability issue.
- Resolved same internal ports not allowed issue in port forwarding feature.
- Resolved USB storage handling issue during large file transfers.
- Resolved IPv6 and other security issues.
- Resolved FTP server anonymous login issue.
- Resolved other minor issues.
- Improved timing of push button initiation.
- Improved recognition of USB external hard drives.
- Enhanced wireless range.
- Updated the FTP server.
- Updated the UPnP media server.
- Added support of Internet type detection to Linksys setup wizard.
- Added Home Network Defender support. -
I recently purchased this same model, 07-01-09 and have the same consistent issue. I cant believe they have the same issue going on a year later. Thanks for posting this.LA-AL
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I am having the exact same issues. Have you been able to get anywhere with Cisco ?
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Thanks for the honest review. I have had similar problems with routers in the past so this is helpful.
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Thanks soo much for your honest review A+
Where to buy
Linksys WRT610N Simultaneous Dual-N Band Wireless Router:
$152.99 - $199.99
| store | price | in stock? | rating |
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$179.00 | Yes |
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$154.99 | Yes |
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$160.99 | Yes |
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$179.99 | Yes |
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$169.99 | Yes |
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