"Faulty Router: Dual Wireless Drops Out Constantly"0.5 starson by ralphandrew
Pros: None (except for its looks).
Cons: 1. Dual band wireless drops constantly resulting in intermittent connections.
2. Requires frequent reboots (and resets automatically sometimes).
3. User guide has errors (does not correctly address light patterns).
4. Incompetent technical support.
Summary: Having gone through two WRT610N routers in two days, I can confirm this router is faulty and not ready for real-world use. I tested it in an environment with new MacBook Pros (gigabit ethernet and wireless N capability) and Windows PCs, and the wireless signal drops out constantly requiring me to reboot the router. At one point, after rebooting the router, it reset all of its settings to factory defaults. On other occasions the 5 Ghz band disappeared completely, requiring a reboot as well. I have experienced exactly the same problems with both routers (the first one and its replacement). So now I am forced to replace it with another brand/model.
I have spoken with Linksys support supervisors and Level II technicians for hours, and none has been able to come up with a solution. Moreover, I have tried soft resets, hard resets, firmware upgrades and configuring the wireless bands with different channels and encryption types, to no avail.
Please be advised that there are serious problems with the WRT610N router that Linksys needs to address immediately. It has not been thoroughly tested.
Thanks for your submission!
Write a Review
|Initial Sort Order|
|Get free shipping on orders over $35.00||Yes|| |
|Amazon.com Marketplace||No|| |
|See all prices|