Motorola SBG1000 Wireless Cable Modem Gateway

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23 reviews

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  • Motorola SBG1000 Wireless Cable Modem Gateway - front
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CNET Editors' Review

The good: Excellent range and bandwidth; DOCSIS 1.0 compliant; wired, wireless, USB, and phone-line access; includes print server; detailed electronic manual.

The bad: Encryption uses hex keys only; lacks WPA support; vague printed setup guide; skimpy online support.

The bottom line: Motorola's SBG1000 has all the right connections to create a flexible, powerful, and reasonably secure network in your home or small business.

Review: Motorola's SBG1000 wireless cable modem gateway is the most resourceful gateway we've seen to date. It houses six typical networking devices in one box: a Surfboard cable modem; a five-port Ethernet switch; an 802.11b access point; a phone-line adapter; a print server; and a firewall. With its fast throughput and wide range, it's a good choice for a cable-connected home or a small office looking for a single device that does it all and does it well.

The Motorola SBG1000 wireless cable modem gateway package comes with all you'll need to get going. The included ... Expand full review

Motorola's SBG1000 wireless cable modem gateway is the most resourceful gateway we've seen to date. It houses six typical networking devices in one box: a Surfboard cable modem; a five-port Ethernet switch; an 802.11b access point; a phone-line adapter; a print server; and a firewall. With its fast throughput and wide range, it's a good choice for a cable-connected home or a small office looking for a single device that does it all and does it well.

The Motorola SBG1000 wireless cable modem gateway package comes with all you'll need to get going. The included setup guide is vague, but the 148-page electronic manual covers everything clearly and thoroughly. The SBG1000 also comes with a Cat-5 jumper cable, a phone-line cable, and a USB cable. It supports Windows 98 and up, Macintosh OS 8 and later, and Unix.

Insert the accompanying CD into your PC or Mac, and the software automatically shows you how to install the SBG1000, using large pictures, animation, and a minimum of words to guide you. It's an improvement over the usually elaborate setup wizards, such as the one that Toshiba uses for its PCX-5000 gateway.

Within three minutes, we had added a wireless notebook and a desktop PC, connected via the HPNA phone-line adapter, to the SBG1000. Adding computers via USB requires installing additional software from the CD.

It's also easy to connect the SBG1000's print server. Just connect the printer to the SBG1000 via the server's parallel plug and use the Windows, Apple, or Unix IPR printer-client software to configure the device. It worked fine with our HP LaserJet 1100, but we wondered why the SBG1000 had only a parallel port when many home and small-business printers use USB almost exclusively.

Housed in a sleek, charcoal-gray-and-silver box, the Motorola SBG1000 wierless cable modem gateway has a wide variety of features. The indicator displays use intuitive icons, such as a globe, to represent the Internet connection and an antenna with radiating circles for wireless activity. Along the back panel are 13 connectors and a recessed Reset switch to restore the original settings. There's a pair of removable antennae for wireless reception. The SBG1000's built-in Web-based configuration tool lets you set IP addresses, DHCP leases, wireless channels, and data rates. Based on version 1.0 of the Cable Labs' Data Over Cable Service Interface Specification (DOCSIS), the SBG1000 can connect with most of the nation's cable networks.

Toshiba PCX-5000 and the Netgear CG814M managed to send their signals only 75 and 89 feet, respectively. As far as maximum throughput goes, the SBG1000 can move 5.3Mbps, zooming past the Toshiba PCX-5000's 4.8Mbps and the Netgear CG814M's 3.9Mbps. It's still slower than 802.11g and 802.11a equipment, however.

CNET Labs throughput tests  (Longer bars indicate better performance)
Throughput in Mbps  
Netgear CG814M
3.9 
Motorola SBG1000
5.2 


PCX-5000. Motorola offers 24/7, toll-free phone support for the SBG1000 wireless cable modem gateway. Motorola's phone support was excellent in our experience, with quick response times and a knowledgeable staff for troubleshooting.

The SBG1000's online resources are currently limited to a spec sheet and shopping features. We wish that Motorola offered the downloadable drivers and manuals, e-mail support, troubleshooting details, and start-up tips that its competitors do.

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Average User Rating

2.5 stars out of 23 user reviews

Rating Breakdown

  • 5 star: 0
  • 4 star: 10
  • 3 star: 3
  • 2 star: 5
  • 1 star: 5

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Most recent user reviews

Showing 3 of 23 reviews

1.0 stars

"Seems woefully out-of-date" By joerules55

Pros: Unknown, although my old Motorola SBS100 has served me well.

Cons: DOCSIS of this one say 1.0. My research shows that as slow and out-of-date

Summary: This is not really a REVIEW, but rather some bits of advice and information.
I have no personal experience with this modem/router, but I've been looking for a combination modem/router to replace my Motorola SBS100 and separate G-Link router with a single unit which combines both. Comcast ... Expand full review

4.0 stars

"The old Motorola never fails!!" By justy344

Pros: Super easy set up and settings interface. Wonderful wireless range. it hasn't given me any problems in the two years I've had it. The range is so good we can get it right outside of our shop which is a good walk away from the house!!

Cons: USB printing would be nice, rebooting after setting changes can be annoying

Summary: A great product even with its age

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