"Tech Support absolutely horrific"0.5 starson by psaccone
Pros: looks sleek
Cons: setup, tech support,
Summary: I tried setting my router up. I am relatively tech savvy, so i felt it shouldn't be a problem. Didn't work. I called my ISP (verizon) they told me to contact NetGear. The guy on the other end had very little clue what he was talking about. he would disappear for like 10 minutes at a time only to reappear and have me do the exact same thing he had me do before. I have a brand new sony vaio, so it really should not have been difficult to install. When it didn't work my tech support guy in India started getting irate with me, then put me on hold and never came back. So guess who's returning their router today? Yup, Me!
its probably a nice piece of machinery if you can get it to work