Pros Attractive packaging
Cons Their own software would not recognize their own product despite multiple connection configurations. Online help directs you to nonexistent sites. Support via e0mail was unresponsive. Connecting it chews up processor time even when nonfunctional.
Summary Their own software would not recognize their own product despite multiple connection configurations. Online help directs you to nonexistent sites. Support via e0mail was unresponsive. Connecting it chews up processor time even when nonfunctional.
I would suggest this product for people who really should not be trying to work with electronics but want to try to connect a home wireless network, so that they can be frightened away from trying it again in the future.
Pros WRN2000v2, at 300Mbps. Set up easy, automatic with CD on Mac iBook G4, 10.5, other 2 PCs (XP). Download user manual. Small footprint. Reset button worked. Button switch turns off wireless. Lynksys at 100 Mbps was failing fast. Lights make sense.
Cons Initial password entry had no double-check, I must have screwed up. When i needed to enter router's software, the name and password i entered was invalid. Had to pay for 'wireless' to get 300 Mbps instead of 100 for cable router.
Summary If you aren't a techie, nerd, whatever, and don't need fancy settings, this worked for me and should work for you. Judging by on-line reviews, find a store that gives 30-day return. I needed 4 cable ports for my DSL, needed to connect by cable to 1 Mac, 2 PCs, and one guest PC later, not wireless, but this has a simple button to turn off wireless, and easy to do in software but maybe not necessary. i don't have any wireless gear or needs, Backup hardrive is USB. My old router, a Linksys BEFSR41v3 (non-wireless) was dying fast, and was only 100 Mbps. On-line reviews of Cisco Valet made me nervous about stability & durability, so took a chance on Netgear based on Consumer Reports and on-line reviews of non-experts like me. Cable routers must be on way out, none available here at 300 Mbps, didn't find on-line, and this gave a very visible speed increase just as my ISP said it would. Although would have liked to keep the extra money the wireless feature cost me, but might use some day. Front lights make sense, although manual doesn't have explanation. Setup was so simple it made me wonder why they needed to waste an entire CR-ROM. Many/most of the settings in software optional and frankly were beyond me, so mainly i set name, password, and security and I was done. Didn't need to call tech support when needed to reset password (I must have screwed up, but there is no double-check on initial password entry, which I consider a fault), just download manual - fairly simple and i never was off the internet. Just pushed the reset button, which is recessed for safety, with a ball-point pen tip, and used the default name and password to enter the software and change to my password & name. There they did have a double-check.
Pros It does work very well with Wi-Fi access.
Later models have a Wifi on/off button.
Cons This router does NOT work with VOIP. Netgear suggested I should upgrade, then downgrade, my firmware, but none of their versions fix the VOIP problem.
Even my VOIP provider says that this model is a known problem.
Avoid. Mine's going on eBay.
Summary If you plan on using VOIP - ever - then steer clear of this mess of a router. Your phonecalls will all get cut off, after 15 minutes if you're lucky, or 30-40 seconds, if you're unlucky (depends on how bad a firmware version you choose).I have posted details of the email thread between myself and Netgear's Technical Support on Page 3 the following website...
And, based on their lazy automated email customer service, which ignores your (one) question, I'd recommend avoiding Netgear completely.
Horrible customer service, terrible device.
Updated on Dec 22, 2010
Before considering buying one of these routers, have a read of Netgear's support emails to me, and THEN decide whether you want to trust this router.
(Mine's going on eBay. It's VOIP support is unreliable, and unsupported.)
Pros Very easy installation and good range
Cons My internet is extremely slow and after 90 days you have to pay for live tech support.
Summary We run a laptop, wireless all-in-one printer, and iPad off this router and the internet is incredibly slow. The iPad is basically useless for internet. I called my ISP and they ran tests and found no problem so I tried Netgear. I've had the router for just over 6 months but since we're after 90 days we're not privy to live tech support (or would be for the low price of $70). They wouldn't even troubleshoot with me. So I'm stuck with slow wireless and without a solution.
It is easy to set up and install but if you have issues after 90 days, don't expect much help.
I am incredibly frustrated and disappointed and can not recommend this router.
Pros Good router while it was working
Cons Started momentarily losing connection at least daily after about 2 weeks. No big deal if you are surfing or checking email. Unacceptable when you are playing games that requre constant connection to the internet. Replaced it with Linksys and love it.
Summary Waste of money.
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