Pros It has VERY cool lights as long as they stay lite.
Cons It dosen't work in 4g and 3g barely works. put it on speedtest.net you'll really be surprized. Even enought to thow it out.
Summary People should be getting their money back this is a scam. 4g don't happen. and 3g itsn't up to par. Don't throw your money away!!!
Pros Small size is easy to transport
Cons Have had this device for about 8 months. Since day one have had problems with unit and computer not staying connected to internet. The bars on my computer are full, but no internet connection. Usage exceeds allowed amount some months for no reason.
Summary We originally had the unit in the basement, Verizon said to move it upstairs (although our cell phones have 4 bars and work great in the basement), we moved it, no improvement. We called Verizon, they said bring it in and they would update the software (we had only had the unit for a week). We took it home and still no improvement. Called Verizon again, they said it must be our computer. When I said it was doing the same thing with both our computers, Verizon said bring it back for a replacement, still no improvement. Verizon says the device works correctly in their store. So I took my laptop, sat in their parking lot and it still dropped in and out, I guess there is some kind of atmospheric disturbance between the store and their parking lot.
Verizon refuses to aknowledge there is any problem and the last 2 months our usage has exceeded the limits of our plan, yet we are not doing anything different than on months when our usage averaged 2.5G. Guess I have ghost surfers.
Bottom line do not tie yourself to a two year commitment with this piece of junk unless you like frustration.
Pros It is small.
Cons The list is too long to fit into this space
Summary Get rid of this product or no one will but Verison again. It cannot handle 2 com[uters and a printer. It is slower than my very first dialup. We have complained to best buy and gotten an update and it is no better. It is an extremely defective, expensive product with false advertizing. I want my money back for all the months I have been stuck with this piece of jun It is supposed to handle 5 devices.
Pros When the unit IS actually connected to the internet, speeds are great.
Cons Unreliable connection
No reliable battery indicators
Unit freezes off with all blue lights
Verizon will not consider this product faulty; it must be your computer
Summary We bought this hotspot in March of this year to replace dial-up internet. While it is true that we only receive 3G coverage here, the unit connected with very nice speeds. Then we began noticing the dropped connection. As other reviewers have noted, sometimes the connection is not available for hours! The unit and our computer indicates excellent signal, with only local connectivity. I have gone through every single troubleshooting issue I could think of with our computer to make sure that isn't the problem to no avail. When calling Verizon Customer Service (who were very polite), they immediately want you to shut down your computer and the box to see if it will reconnect. OF COURSE IT WILL...THEN DROPS AGAIN! Their answer is if it will connect, it must not be the unit. I understand they are trained to walk you through certain steps, but these do nothing to resolve the issue permanently.Just found this on the Verizon Website:
This week, Verizon sent me a replacement. I was hoping only my unit was defective. No such luck. I am using the unit now to post this review, and am so surprised it has worked this long. I too wonder if I am being charged for data my computer sends through the unit when it has full signal, but won't allow through connection to internet. Not sure if that's even possible; I'm not very technical. Bottom line: You should not have to be technical to pay for a service, and receive what you pay for!! I am one very unsatisfied Verizon customer at this point- because of the product and it's functionality. Oh, and it just dropped again, and came back on...no wonder I'm having trouble with the "submit" button!
Updated on Jun 7, 2012
Verizon Wireless Cell Phones: What Are The Required Steps To Upgrade To EF07 For My SCH-LC11 (Presto)?
* * *IMPORTANT* * *
Before Downloading the End user Upgrade tool, please read all included documentation.
Samsung has released a software upgrade for the SCH-LC11, which is recommended to be installed. This update includes software additions/enhancements/corrections. The upgrade may take up to 15 minutes to complete if the system is already set up.
PPTP and L2TP VPN support
CSFR improved web security
Change WEB UI 4G icon change
RSSI indicator change
Extended default IP range
Resolves Wi-Fi disconnect / interference issue
Device configuration script
Pros Love the idea of connecting multiple devices and also how fast it is when it works.
Cons Battery is basicially useless or there is something wrong with both devices that I have had.
Summary I purchased my Jetpack 2 weeks ago and have had nothing but problems with it. I cannot get it to last more than a couple of hours if I use it immediately after charging it. If I leave it powered down after charging it, when I turn it on the battery is drained. When I was able to get on line I would have a strong signal yet I could not get connected. I exchanged mine yesterday, came home with the new one charged it completely and then put it in my purse powered down this morning. When I went to use it today, I turned it on and my battery life was completely gone on this new device. Has anyone else had this problem?