Pros I have no pros when compared to other hotspots that I've used.
Cons - This device will at times not connect to the internet for HOURS.
-When it does connect it disconnects often - sometimes every few minutes.
- Battery life is not good and there's no indicator of low battery.
Summary I've struggled with this device for 6 months. I even had a replacement sent with the exact same issues. I am a college student with some online blended courses. I've missed quite a few live online classes due to no connectability and had it disconnect many times during timed quizzes.
Verizon customer service seems completely uninterested in the problems that this device has. They've told me that they don't get complaints on it and blame it on my computer (even though I have a new laptop and Ipad - both which experience the connection problems at the same time). I've asked for them to end my contract for internet service and they tell me that I must pay the breaking contract fee.
On top of this, I'm paying close to $100/month for service due to overage fees! Unbelievable considering I can only stay connected half of the time. I wonder if the device trying to connect could be raising my useage??
Pros Very little to recommend
Cons Same comment as another reviewer. Laptop shows "connected" & "strong signal" but can't connect to internet. The 'Little blue" light must be flashing to indicate a true connection. I'm constantly being thrown off the internet .
Summary Totally unreliable as your only means to connect to the internet.
"Too Many Problems"on by Rudy711
Pros Fast 4G speeds
Best used for basic web surfing or email.
Cons After less than 5 minutes of inactivity, even though everything looks fine, there is no communication to the internet. Unit must be constantly power cycled to work. Contacted VZ 6 times. Power set to NEVER. Won't work with most VPNs.
Summary Stay away from this unit. VZ doesn't care about the problems. VZ refuses to believe problems with unit. I have problems with Windows 7 pcs as well as my iPhone.
Pros It looks nice
Cons Where do I begin! It looses connectivity on a regular basis, battery can't hold a charge but the worst flaw is the data usage! My account is now using 4 times the data I used with my previous device and Verizon can't figure out why!
Summary Of all of the amazing electronics I have purchased in the last three months this is the only one I want to throw off of a bridge. I wish I had never purchased it!!!!!
Pros Compact size.
Cons Gets extremely hot.
On my MacBook Air, I need to turn my WiFi off and on, usually once but sometimes 10 to 20 time in a row in order to get it to re-connect again.
Drops on-line work/writing in progress.
Summary Drops the connection which is a BIG nuisance. But today things got so bad, the work that I was drafting on-line disappeared when I could not get my AOL to reboot. Then it happened again when filling out on-line order forms for Valentines Day flowers! I got so frustrated, I actually called in my flower order and endured being put on terminal hold for a half hour...which was much more pleasant than fighting with staying on-line and repeatedly losing the little progress made in two hours of trying to fill out a simple on-line flower order form!
Unreliability was one thing but when it starts working against me losing work, I had to say something to warn others. Stay away from this product!