"Will not stay connected, expensive plans"1.0 starson by mwick58
Pros: Small size is easy to transport
Cons: Have had this device for about 8 months. Since day one have had problems with unit and computer not staying connected to internet. The bars on my computer are full, but no internet connection. Usage exceeds allowed amount some months for no reason.
Summary: We originally had the unit in the basement, Verizon said to move it upstairs (although our cell phones have 4 bars and work great in the basement), we moved it, no improvement. We called Verizon, they said bring it in and they would update the software (we had only had the unit for a week). We took it home and still no improvement. Called Verizon again, they said it must be our computer. When I said it was doing the same thing with both our computers, Verizon said bring it back for a replacement, still no improvement. Verizon says the device works correctly in their store. So I took my laptop, sat in their parking lot and it still dropped in and out, I guess there is some kind of atmospheric disturbance between the store and their parking lot.
Verizon refuses to aknowledge there is any problem and the last 2 months our usage has exceeded the limits of our plan, yet we are not doing anything different than on months when our usage averaged 2.5G. Guess I have ghost surfers.
Bottom line do not tie yourself to a two year commitment with this piece of junk unless you like frustration.