"Poor primary internet connection!"0.5 starson by nowifiismyfi
Pros: When the unit IS actually connected to the internet, speeds are great.
Cons: Unreliable connection
No reliable battery indicators
Unit freezes off with all blue lights
Verizon will not consider this product faulty; it must be your computer
Summary: We bought this hotspot in March of this year to replace dial-up internet. While it is true that we only receive 3G coverage here, the unit connected with very nice speeds. Then we began noticing the dropped connection. As other reviewers have noted, sometimes the connection is not available for hours! The unit and our computer indicates excellent signal, with only local connectivity. I have gone through every single troubleshooting issue I could think of with our computer to make sure that isn't the problem to no avail. When calling Verizon Customer Service (who were very polite), they immediately want you to shut down your computer and the box to see if it will reconnect. OF COURSE IT WILL...THEN DROPS AGAIN! Their answer is if it will connect, it must not be the unit. I understand they are trained to walk you through certain steps, but these do nothing to resolve the issue permanently.Just found this on the Verizon Website:
This week, Verizon sent me a replacement. I was hoping only my unit was defective. No such luck. I am using the unit now to post this review, and am so surprised it has worked this long. I too wonder if I am being charged for data my computer sends through the unit when it has full signal, but won't allow through connection to internet. Not sure if that's even possible; I'm not very technical. Bottom line: You should not have to be technical to pay for a service, and receive what you pay for!! I am one very unsatisfied Verizon customer at this point- because of the product and it's functionality. Oh, and it just dropped again, and came back on...no wonder I'm having trouble with the "submit" button!
Updated on Jun 7, 2012
Verizon Wireless Cell Phones: What Are The Required Steps To Upgrade To EF07 For My SCH-LC11 (Presto)?
* * *IMPORTANT* * *
Before Downloading the End user Upgrade tool, please read all included documentation.
Samsung has released a software upgrade for the SCH-LC11, which is recommended to be installed. This update includes software additions/enhancements/corrections. The upgrade may take up to 15 minutes to complete if the system is already set up.
PPTP and L2TP VPN support
CSFR improved web security
Change WEB UI 4G icon change
RSSI indicator change
Extended default IP range
Resolves Wi-Fi disconnect / interference issue
Device configuration script