Pros When it works, provides satisfactory connectivity via USB wireless link to my desk top operating on Windows XP. Just one button to turn on and off. (see cons)
Cons Pain in the neck! You have to hold the one button down for just so many seconds to power on in the wifi mode. Otherwise it turns on and shuts off. Then you have to reset it by pressing the one button 10 times within 15 seconds. Sometimes when the batt
Summary WASTE OF MY MONEY
Pros There are no pros with this device.
Cons Verizon will not stand behind its device.
Summary I had no problem in with first device. It worked well then it just stopped working. It was no doubt defective. I returned the first and was sent a second "certified" device. This device would not connect to my netbook. Spent 5 to 6 hours on the phone with Verizon trying to get the second device to work connect. It would not. Verizon's Customer Service was less than helpful. Ignoring the fact I had spent hours on the phone trying to be "satisfied" with the second device. I was eventually told I had 14 days from the receipt of the first device to let them know I was not satisfied. Well unfortunate for me it worked well for over 14 days. I was told by Verizon "Customer Service" if I refused a third device and returned the second I would be breaking my contract. DO NOT PURCHASE.
Pros nice size to carry around
Cons not easy to install, extremely slow, and service is not all that great
Summary had problems installing and got someone at the store to do it for me - had for 5 weeks and stopped working - took it back to the store and got told I had to contact customer service, knew what THAT meant, spoke to 3 different tech support people who tried various versions of the same thing and all told me the same thing in the end-MY equipment did not support Verizon technology - when I questioned why it worked for 5 weeks on 2 different manufacturers laptops, i got silence-then i had to push the issue to get a "new" one - received a "refurbished" 5 spot-oh, after 2 WEEKS, you can only get a refurbished replacment and you only get ONE replacement PERIOD-could not install again and again night time tech support told me it was my equipment-called back during the day, spoke to someone else who spent 1-1/2 hrs with me to get re installed on 2 laptops-only to discover that now it no longer works wirelessly-again got told it's my equipment-and i use both laptops wirelessly most of the time-Verizon needs to STOP telling their customers the problem lies with the customer's equipment and own up to THEIR problems-this is the seond time Verizon has told me that the problem lies with my equipment-not the 1st time i've heard this about their tech support either-stuckwith the thing now-DO NOT RECOMMEND ANYONE GET IT
Pros Great coverage, good speeds, works well with wi-fi. Light and easy to carry around.
Cons Set up is a little tricky. Prepaid data plan is too $$ for half the data as the contract plan.
Summary I have 2 homes and was fed up with satellite and dialup is no longer an option. This gadget is a godsend for us as we have 2 imacs, a laptop and 2 iphones and use a lot of data. 10 gig plan at $80 is not out of line. This works very well in the house with our home network. Being in the country we don't have high speed internet options other than satellite which turned out to be a real pain and basically non-functional about 50% of the time. Verizon coverage in this area (southwest mi) is second to none. This unit works on wi-fi much further than i expected. If you place it near a window the signal is very strong. I can go anywhere and it works when i need it to. Thats more than i can say for the other carriers coverage "claims" Set-up is a little annoying being assigned a cell# but once you do, it's a breeze. At least now you don"t have to have your phone with you like the older ones. I would like to see an external antenna that you could plug into these. With an outdoor antenna and some weatherproof coax this would be the answer for the many people in the country who are getting ripped off by satellite companies. Verizon are you listening??!! Even so this still works much better than anything i have seen yet. All in all a great mobile and home device alike.
Pros Nothing - except the size
Cons Unit will not deliver Wi Fi signal. Extremely difficult setup protocol.
No service from Verizon carrier.
Summary Terrible product with glaring defects.
Internet forums are filled with complaints about Fivespot connectivity (and setup problems).
If you work at it long enough you can get it to connect, but then no Wi Fi signal is generated.
Verizon will give you the run-around until your warranty expires (30 - 60 days) - then you are stuck with a worthless device (and charges for the data plan). If you want to spend several weeks chasing an obvious bug and getting no service from Verizon, then this product will make a challenging hobby.
Should you happen to buy a FiveSpot, GOOD LUCK - you are going to need it.