Pros The device is faster than dialup, but I'm only getting speeds of 200k to 300k as opposed to the 600k to 1400k I was told, even though my 3G coverage is excellent. Usage is great, when it get's going (read CONS on that).
Cons No manuals came with it. Installation is NOT straight forward. Had to call tech support.
USB mode takes several attempts to work with PC. WiFi mode needs to be constantly powered up even though it's plugged in. Power button takes forever to work.
Summary As stated, trying several devices as alternative to dialup. This one works decent, nothing to brag about. I would feel better about the monthly payments if it were faster. I'm in a 30 day trial so it might go back.
No books came with it, so tech support was required in order to get it working. and even then, they could offer no solutions to my questions other than what they read out of the online manual. Simple plug and play via USB is not simple. takes a few times and several minutes of waiting to get it to work.
WiFi mode, this is what I like, but the unit powers off if no usage detected, so I am constantly having to walk to it's location and hold the power button just to get on the net. I cannot comprehend that since it was advice as putting it in a center location like a bathroom for transmissions. Again, the unit is plugged into the wall, but it still powers off. and the power button, this makes no sense. Hold for several seconds to turn it on? Hold for 10 seconds to turn it off? If it doesn't come up in the correct mode (USB or WiFi) then repeat the process? It takes a minute or more of messing with the hardware just to do simple searching of the web. It's faster to get on the web with dialup than with this.
I design electronics for a living, and it's like the people who designed this had no idea what they were designing or who for. I hope a firmware update will fix these issues.
Once I 'm on the web, it's very nice. no problems with disconnects or downloading (so far).
Keeping up with how much data is used can only be done in USB mode, that's a negative IMO. If it wasn't for that, I would never need to plug it in to my PC at all.
I would suggest getting some additional software to keep up with usage. and also try other carriers as well. Most have a 30 day trial period. One carrier dropped their speeds after the initial trial period. I'm curious to see if my speeds remain the same after 30 days or several months.
You will not D/L movies with this, this is simply for average surfing. You also will not play online games with this. D/L songs is decent.
This is a great alternative to dialup and satellite internet for light users of the internet. The price is high for 5G, and like I stated, if I could at least get in the average speed range that was advertised, I wouldn't hesitate to keep it. The WiFi get's on my nerves. I use two computers to connect to this device, one is located in my shop. In order to gain access to the net, I must go inside and mess with the power button and hope it comes up in WiFi mode. again, it's not connected to a PC, just sitting on a shelf. Same with the other PC.
Pros I set this up for elderly parent who travels between 2 homes. Good, inexpensive solution compared to maintaining cable / DSL access in 2 places. Fast & efficient connection when tethered (wireless spotty). 3.0 GB data plan sufficient for light use.
Cons Phone support didn't solve wireless connect issue & said problem was brand new laptop. Told me to go back to Best Buy. Instead, I found 2 online tips that seemed to help: update driver in ctrl panel; remove global card. Wireless still inconsistent.
Summary When tethered to the computer with the USB connector, the device performance was flawless, although turning on the power and waiting for it show up in the VZAccess window was a bit of a time consuming chore. The connection seemed sufficiently fast for light use.
When used wirelessly, the performance was inconsistent: sometimes it worked and sometimes it didn't. This is after going through hours of phone support in 2 different American based call centers (who tried to help but eventually gave up, telling me to go back to Best Buy and return the brand new Windows 7 computer). I eventually found two online tips that may have helped, although I'm not sure to what extent. As this is a gift for a low tech elderly parent, I instructed her to use the device tethered at all times to avoid the frustration.
Finally, I have a minor gripe in that it takes an especially long time to power off the device - you have to hold down the power button for about 10 seconds.
In summary, I am sufficiently satisfied that this device is an inexpensive and satisfactory alternative to maintaining two internet services in two different homes. Furthermore, the device was free and Best Buy gave $100 off a laptop purchase (with a 2 year Verizon contract, of course). I selected the 3.0 GB plan for $35 per month. This data plan seems sufficient, as I used up less than 10% of that allotment over several days of setting up and using the new computer with the Fivespot. With the above caveats, I recommend the device.
Pros When it works it good.
Cons I am on my 3rd one. They have a problem. I predict they will go away and even have to recall them.
Summary Maybe the new 4G one will be better. Old USB worked like a champ for years.
"Love the mobility"on by jegatz
Pros I can get internet where ever I go, and the whole family can surf on their iPods or iPads while we are on the road. I can also bypass the work server to get on to websites that are otherwise blocked.
Cons Cost of the data plan
Summary I love being able to be connected anywhere! It's an easy setup, it's quick, it's little, it has a rechargeable battery,
Pros None if it won't work
Cons You can not connect to it with a hidden SSID
Summary Verizon, when will you bother to bug test your products before letting your customer's do it for you?