"Horrible Experience"1.0 starson by apsmallw
Pros: There are no pros with this device.
Cons: Verizon will not stand behind its device.
Summary: I had no problem in with first device. It worked well then it just stopped working. It was no doubt defective. I returned the first and was sent a second "certified" device. This device would not connect to my netbook. Spent 5 to 6 hours on the phone with Verizon trying to get the second device to work connect. It would not. Verizon's Customer Service was less than helpful. Ignoring the fact I had spent hours on the phone trying to be "satisfied" with the second device. I was eventually told I had 14 days from the receipt of the first device to let them know I was not satisfied. Well unfortunate for me it worked well for over 14 days. I was told by Verizon "Customer Service" if I refused a third device and returned the second I would be breaking my contract. DO NOT PURCHASE.