Western Digital My Net N900 HD dual-band router user reviews

Pros 7 gigabit ports
2 USB ports

Cons Unreliable networking

Summary I purchased this router a couple of months ago, I really wanted to fall head over heels with this router. And I had, until it didn't.

The router would drop all connections randomly. SSIDs disappeared on both bands and hardwired components lost IPs. Thinking I may have a bad unit I returned to place of purchase and walked out another. Two days later BAM same thing. WD's tech support was completely useless asking me to factory reset router and download all new firmware and whatnot. All of which had been done numerous times in my attempts at trouble shooting.

The router is wonderful when it is working. Dropping your connections on average once a week and having to reset the router was just not a favorable option for me. I was unable to find any other mention of this problem on any threads and all reviews through CNET and PCMag type sites have no mention of this issue.

Unfortunately I have ended up with a different brand, that I have always been loyal to, and actually have better performance in all aspects (Wireless range, throughput, USB attached storage transfer rates).

I will definitely miss the 7 gig ports and 2 USB ports as well.

Pros Fast, reliable, quick set-up, range is good for small home

Cons None that I have seen!

Summary I got this, since I can't wait for WiFi Certification of 802.11ac routers to become available in Q2 2012 (don't want to buy an un-Certified router and have headaches later), so I got this for the house now. Easy set-up, and great speed. Range is good for my small home, and Fastrak Plus POS technology seems to be a go benefit for the router.

Pros Fast, reliable, quick set-up, range is good for small home

Cons None noticed in the last 5 days of use.

Summary I got this, since I can't wait for WiFi Certification of 802.11ac routers to become available in Q2 2012 (don't want to buy an non Wifi certified router and have headaches later), so I got this for the house now. Easy set-up, and great speed. Range is good for my small home, and Fastrak Plus POS technology seems to be a go benefit for the router.

Pros 7 ethernet ports.

Cons Disconnects randomly. Not a good product.

Summary Very poorly done product. I have had this router for about 2 weeks. Everyday It disconnects randomly for a few minutes. This is a high end router these problems shouldn't happen. I called tech support they are no help at all. They ask if you have the latest firmware which I installed when I hooked the product up. After that they suggest you return the product at the place you purchased it. I will do that however with paying for a high end router You Would Expect a little bit better customer service. At least pretend to care. I went to this from an Apple Airport extreme router which had less features but never had to be reset in the 2 years I had it. Only tried this router cause western digital is usually quality products however in this case it will tarnish there name. 50 dollar walmart specials you accept a few disconnects. When you pay upwards of 200 dollars you Expect high quality. And this wasn't an issue with the modem cause when you hook the modem.