"tuner has sirius problems!"
Pros
easy to use and set up, nice display
Cons
unit has broken three times in eight months
Summary
having first purchased my unit at Best Buy in november, i noticed on day one that it was getting extremely hot. they exchanged it out for a new one right away. in may, my tuner kep saying "acquiring signal" but it never did. Best Buy would no longer help me ... Read full review
having first purchased my unit at Best Buy in november, i noticed on day one that it was getting extremely hot. they exchanged it out for a new one right away. in may, my tuner kep saying "acquiring signal" but it never did. Best Buy would no longer help me since i didn't purchase the insurance plan. my battle with the terrible JVC customer service began. without going into too much detail, i wasted three hours on various calls being placed on hold and disconnected trying to get the right person at JVC. finally, i sent them back my unit and they sent me a new one and for my trouble a free home kit. unfortunately, i could not get any reception at my house and the unit they sent me has a short in it which makes it buzz constantly. nice thought but...so now, a month after i sent my unit back, it is unable to find a signal again. arrgh! more time on hold with JVC (though much better this time). plus, the overheating problem never fully went away. i would strongly caution anyone from buying this product with out the extended service plan from whichever retailer you choose.
