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2 out of 2 people found this review helpful
2.0 stars
"tuner has sirius problems!"
Pros: easy to use and set up, nice display
Cons: unit has broken three times in eight months
Summary: having first purchased my unit at Best Buy in november, i noticed on day one that it was getting extremely hot. they exchanged it out for a new one right away. in may, my tuner kep saying "acquiring signal" but it never did. Best Buy would no longer help me since i didn't purchase the insurance plan. my battle with the terrible JVC customer service began. without going into too much detail, i wasted three hours on various calls being placed on hold and disconnected trying to get the right person at JVC. finally, i sent them back my unit and they sent me a new one and for my trouble a free home kit. unfortunately, i could not get any reception at my house and the unit they sent me has a short in it which makes it buzz constantly. nice thought but...so now, a month after i sent my unit back, it is unable to find a signal again. arrgh! more time on hold with JVC (though much better this time). plus, the overheating problem never fully went away. i would strongly caution anyone from buying this product with out the extended service plan from whichever retailer you choose.
