Pros Fast and Compact
Cons No Twain Drivers and no plans to publish.
Summary What should be a good scanner turns out to be a useless doorstop. I cannot find another company that is producing scanners without TWAIN drivers. Fujitsu claims that having TWAIN drivers would make the device more complicated and harder to use. In fact, the exact opposite is true. Every TWAIN scanner I've ever used (almost all scanners are TWAIN compliant)have seemlessly integrated with my existing software simply by selecting the correct TWAIN driver from a dropdown list of installed scanners. Snapscan does not appear in the list. This scanner is strictly standalone, which I wouldn't mind except that Fujitsu was being disingenuous in their advertising. Had I been looking for this problem, I might have seen a mention that the device was not TWAIN compatible but I never evey considered that they wouild leave it out. It's an industry standard. Marketing to a demographic that wants a simple product at a good price is good business. Hiding the truth in the fine print is not. Shame on Fujitsu, and double shame on CNET for reviewing several of the Snapscan scanners and never mentioning the lack of TWAIN drivers.
Pros Looks OK in terms of speed and and comes with good bundled software.
Cons Cannot connect this scanner to my computer. Couldn't find tech support to resolve my problem.
Summary I read a good review about this scanner on www.lawyerist.com, bought it right away (because lawyerist.com is a pretty reliable web site) and was able to scan well for about 1/2 hour.
All of a sudden I received a Windows message saying that ScanSnap Manager has stopped working. I went through the troubleshooting guide that came with the scanner but was not able to resolve my problem. Uninstalled, then installed again, same message. Then tried to contact their customer support line, it said that they are off on Sat. Then called them on Sunday, they were off on Sunday. Then called on Monday, they were off because it was Presidents Day. I tried to locate a resolution of the problem by researching Fujitsu's database but wasn't able to find anything related to my problem.
I am pretty upset. If they are making money selling this scanner on weekends and holidays, they should either have tech support available or provide a better troubleshooting guide. Fujitsu should know that most people use this scanner for business purposes and very often time is of the essence. I wasted one whole day trying to connect it and then ended up scanning with my old Brother all in one machine. Brother does have customer support on the weekends but I have also been able to find answers to all my problems in Brother's troubleshooting guide. If Brother had a scanner of this sort I wouldn't hesitate to return Fujitsu ScanSnap S1500 and buy a Brother product.
"NO TWAIN!?!"on by One4Mandy
Pros Fast...fast going in the dumpster
Cons NO TWAIN!!! Useless with ANYTHING but their own crappy software
Summary SAVE YOUR $500
Pros unable to rate
Cons difficult to install
Pros Not sure ... first tried to scan to attachment in GMAIL. Contacted their CHAT and s1500 cannot used web based email services... Amazing in this day and age.
Cons Does NOT allow you to scan attachments to GMAIL or other web based EMAIL.
Summary same as above