"Don't buy if you plan to upgrade computer or OS someday"0.5 starson by JashilaryBrown
Pros: Will make a reasonably good boat anchor if used in shallow water with no wind on a small Jon boat.
Cons: Spent two days talking to various HP support including a case manager. The predecessor to this unit at 2 to 3yrs old is so obsolete it will not work with my recently purchased HP laptop with Windoz7.
Summary: Even when I proposed such a last ditch work around as setting up duel boot with XP no one would say if it might work. There is no place in all of HP corporation that has a copy of XP that could be installed. Microserve's validation system well not let me install XP from an old unit I scrapped. (HP does provide upgraded drivers for XP and below.)
In desperation I connected the scanner to an old desk top that it had once worked on. I was told the driver was no longer working. (on screen message.) I was not about to re-enter the minimal support system.
I have seen the work this scanner did at one time. It was not great but met expectations. The current version might work as well but be sure you can do without an upgrade of hardware or software for the life of the product.
At one time HP provided both quality products and a reasonable level of support. If you don't need either it does have a nice price point.
Side Note: while you are on hold for long periods you will hear they won an award for being best by an association of tech support companies. It would appear the award was for best kicking the problem to other departments. HP laptop support does not help with scanner issues including lack of drivers to install on the laptop. The scanner department looks up serial number and tells you the warranty has expired call the laptop support for software issues on the laptop.