"A great concept that produces bad scans"1.0 starson by carbonboy
Pros: Ultra-portable and a great idea
Cons: Really poor scans
Summary: OK, so this is actually a review of the newer RC800. I thought this was going to be a good product, not great like a flatbed scanner, but for the high price, at least good.
So far the DocuPen RC800 is nothing but trouble, and when I can get it to work (which is rare), it produces scans so bad that they are worthless for my applications.
Yes, I understand that there is a technique to be mastered to get the best scan possible, but I gave up on any further attempts to master it.
1. I perpetually have to reload the software driver. My laptop fails to recognize the hardware and I have to reload the driver, not every time, but randomly, with no apparent reason why or why not the driver will not be found.
2. After the driver is reloaded, the DocuPen may or may not work. Half the time I get the error message "UPS Device Not Recognized." The only fix seems to reboot and hope that I don’t have to load the driver again.
3. Half the time I scan a page, the scanner shuts off and I get a half of page (this is where the technique comes in).
3. Scanning in B/W is worthless. After several attempts to change the default setting to an 8-bit gray scale, I finally get an entire page to scan and is still looks like crap, even after radical enhancements in Photoshop.
4. I tried one high-resolution color scan from a book - garbage. I really don't care as all I bought this for was to scan 1 page of text at a time, but the product, in even the high-resolution gray-scale mode, produces junk.
5. To state that the DocuPen can hold 100's of documents is ludicrous. One gray-scale and one color scan took 5mb of the 8mb's of memory, and the resolution and quality is worthless. I can't imagine using this scanner in the low resolution mode.
This might be a good product for $29.99 - if it worked. For $299.99, it is a complete rip-off.