Magic Help Desk Enterprise Edition ( v. 6.0 ) - subscription license (11/22/2003)

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Manufacturer description

For the first time, IT managers can leverage a common repository of service events and business logic that provides a fully customizable, 100 percent browser-based client interface with a Windows look and feel. Magic Help Desk Enterprise Edition delivers enterprise-level functionality and scalable architecture to ensure that your help desk will keep pace with your business needs. Network Associates' Magic Help Desk is the first fully browser-based help desk solution. Not another add-on to an out-of-date client/server architecture, the Magic Help Desk N-tiered, thin client architecture reduces the cost of help desk ownership while providing unprecedented scalability, ease-of-use, and flexibility.

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Magic Help Desk Enterprise Edition ( v. 6.0 ) - subscription license specifications