Symantec Relay for Remedy Help Desk - ( v. 1.0 ) - media (discontinued)

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1. Manufacturer's description

Manufacturer description

The SRRHD creates a bi-directional communications channel between SESA with Incident Manager 3.0, and the Remedy Action Request System (ARS). This allows users of the Remedy Help Desk system to quickly take corrective action by seamlessly issuing service desk tickets to the appropriate resources. Both Incident Manager and Remedy are aware of the current state of incidents, and related help desk tickets, in real time.

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Symantec Relay for Remedy Help Desk - ( v. 1.0 ) - media specifications

• Software
• Version 1.0
• Category Networking applications
• Distribution media CD-ROM
• Genre Network - system & remote management
• License type Media
• General
• Localization English