- Average user rating: 1.5 stars out of 15 reviews Back to product review
- My rating: 0 stars
Full user review
-
3 out of 3 people found this review helpful
2.0 stars
"Antivirus/Firewall nothing but a headache"
Pros: System utilities themselves work well, improving system performance
Cons: Antivirus/Firewall such a headache with no support it is not worth installing.
Summary: System Mechanic 6 was one of my favorites, worked well. When I upgrade to 7, I was excited about what it promised to deliver. Unfortunately, they have introduced their own new antivirus/firewall system that brought HP laptop to a crawl and made receiving email virtually impossible. Running Outlook 2003 with three different pop email accounts of which my email hosting is with yahoo web hosting because a nightmare. Outlook would freeze attempting to download email and mail was constantly being stuck in the outbox. I tired tweeking every which way I could. Sent emails to the tech support at Iolo to get zero response. All my problems went away when I uninstalled the antivirus and firewall programs. System Mechanic 7 is good by itself but stay away from the antivirus and firewall until Iolo addresses this problem.
- 2 replies to this review
-
After upgrading to version SM7 Pro, Outlook Express times out after one or two messages, and the Netsky virus got me.
The answer? Do a complete uninstall, including Authentium\antivirus\dvpapi.exe folder and its service and prefetch, which gets installed with Iolo antivirus. Dvpapi.exe was licensed by Iolo from Authentium under the name Command Anti-virus for Windows.
Download and do a clean install of System Mechanic Pro WITHOUT the antivirus and firewall. You'll be able to deselect them during the install.
Then I installed Kaspersky Internet Suite, which is recognized on SM 7's main page. Now Outlook Express is working fine, and SM7 Pro is a great systems utility. -
Unfortunately, there appears to be no human support for Mechanic 7. I couldn't get a reply to my emails inquiring about the product, which is a big red flag. If they cannot answer a question before the sale, they won't be any help after purchase either.
