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"Terrible - Do Not Buy"
on by gspgurlPros There were none.
Cons Does NOT protect at all against anything
Summary Customer service is terrible. Wait time on the phone or online is thirty minutes minimum. The reps are NOT knowledgeable. My computer was destroyed by all the threats Trend let through. Only after did I remove the program and get Norton did it start working again. Now I'm struggling to get a refund from them. Don't waste your money because you will just have to go buy another protection package somewhere else!
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"Absolutely Useless!!!!"
on by prettyinpink66Pros Unfortunately this 'security software' came with my laptop. It is constantly sending error messages. It has ALOT of kinks to work out!!!! Would NEVER recommend the program to another living soul. It seems to change settings at will.
Cons Wow...can't think of one at this point.
Summary I seemed to be great at first. Very easy to set up and worked great, that was until I really started surfing the web with my new computer. I was constantly having to adjust the settings in order to stop useless messages that appeared every 5 minutes, even when I flagged it 'do not ask again'. Every time I would log in the settings would change. Crappy progam
Fip the Pro's and Cons sections. Pretty angry.... I could have written all cons.
Updated on Aug 18, 2008 -
"Going downhill"
on by tomax7Pros Cheaper than Norton
Cons Slow loading, resorce hog
Summary After installing 10 client computers, all different configuration and locations, I have to say this latest offering from Trend Micro is their worst product. Oh wait, sorry, 2000 and 2001 versions were worse.
This one takes a long time to install, and if it doesn't authenticate before reboot, you have to wait 3 minutes for it to tell you it isn't activated.
Well doh. Tried installing it over a clients 2006 version and it kept telling me there is one already installed. Well Doh2
I don't recomment this product or Norton, going to see if I can get my client's money back and install Nod32.
Sad. Was a great product in 2005/2006. -
"Terrible product"
on by TyronedanielPros None, software would not load
Cons Does not work
Summary I could not get the software to load on either of my two computers.
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"Imperfect, sluggish, like trying to push an elephant up a flight of stairs."
on by gordon0423Pros I gave up on it before I could find anything good to say. It was bogging me down.
Cons Slow to load, set up, bogged down the whole PC, even very hard to remove. It never registered in Windows' Add or Remove list, so I had to find a misnamed uninstall executable within its directory.
Summary This program seems to have sold before it was ready, got an early boost from Consumers Reports which is rarely accurate, often disastrous. As of September 2007, it did not appear to be ready for use, over 60MB of setup, sluggish to set up of run, seemed to slow the whole operating system, and was difficult to remove.
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