ThinkPad X200 Tablet Save Extra 5%
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2 out of 2 people found this review helpful
0.5 stars
"Try a different product"
Pros: Nice idea, but...
Cons: Bad software and defective hardware
Summary: My goal was to put photos on a USB drive to plug into the frame for Mom/Grandma to enjoy.
I tried two Westinghouse digital photo frames (both model DPF-0801; but probably nearly the same as DPF-0701 and DPF-O561), assuming the first might have had a manufacturing defect.
In the first, the software would not consistently recognize and play the slide show from the USB drive that was plugged in. (Specifically, the "Start Slide Show" function was inactive.) What is curious is that the "Start..." function would work correctly occassionally--maybe once in 25 trys. This products's USB port consistently lighted up and seemed to be solidly seated.
The second duplicate product software started functioning as described above. Then the software started locking up (with a permanent hour-glass). Then after approximately 25 times of plugging in the USB drive, the drive light stopped lighting and the seating seemed a little loose. Then the software did not recognize there was anything in the USB port. I concluded this was a defective port.
There is no help for this issue in the manual or offered on Westinghouse's web site. I refuse to put myself through customer "support" hell.
I am returning it for a refund, and looking for a better quality product. Can you help me find one?
- 1 reply to this review
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The manual that came with my frame said that you could copy & delete files from the USB port. This menu never showed up. When I checked on-line, it didn't say anything about being able to do this.
Also, what sounds like an easy 'menu' button give inconsistent results. I'm still not sure if was correctly recognizing my USB port. When I tried to use the mini-USB to transfer files from my computer, I couldn't get my computer to recognize it.
Bottom line...try a different brand. I was going to give this as a gift, but I don't want to frustrate the poor recipient.
