Entered CNET Catalog: 10/31/2008
SKU: ESSH-N1-1-500-qsl
Manufacturer: ESET, LLC
Product summary
The good: Eset Smart Security 3 is fast and effective against malicious software.
The bad: Eset Smart Security 3 lacks antiphishing and some features found in other Internet Security suite offerings.
The bottom line: Eset Smart Security 3 offers best of breed antimalicious software protection without a lot of extras.
Editors' review
- Editors' Rating: 7.7
- Editors' Choice: No
- Reviewed on: 12/05/2008
Although it includes personal firewall, antispam, antispyware in addition to antivirus protection, Eset Smart Security doesn't necessarily compare one-to-one with the Internet Security suites we reviewed this year. However, it is clearly designed to be something more than just Eset's antivirus product: NOD32 already provides that. In performance and effectiveness testing, Eset Smart Security rises to the top of the heap, but those looking to add anitphishing and other features common in Internet Security suites today will have to do just that--add them. However, those looking for best of breed antivirus, antispyware, antispam, and a personal firewall will be pleased with Eset Smart Security.
Setup and interface
Smart Security is among the few security products that still supports Windows 2000 and XP as well as Windows Vista. Eset also provides a
fully functional 30-day trial from Download.com.
Like NOD32, the Smart Security interface feels right. There are two versions of the interface: standard and advanced. The left-hand column features Protection Status, Computer scan, Update, Setup, Tools (in Advanced mode only), and Help. The right windowpane is reserved for the active feature in use. In Advanced mode, across the top is a toolbar to access the more advanced configuration options. At first glance, the interface is easy for anyone new to desktop security protection. However, digging deeper we were happy to find all the advanced tweaks that anyone could ask for within reach. Symantec has gone in the opposite direction, making all the tools simple to enable and disable, but Eset has left a number of intermediate options available to more advanced users.
Should you need to remove Smart Security from your computer, there is an uninstall option. After a reboot, we found almost no evidence of the product on our machine.
Features
With Smart Security, Eset builds on the solid base of its NOD32 antivirus product, adding a personal firewall and antispam protection. Compared with other Internet Security suites on the market, this may seem lightweight, but the individual quality of these extra features makes up for the quantity seen in other suites.
Eset continues to improve on its ThreatSense technology, allowing Eset Smart Security to be proactive, yet use very few system resources. We like that during a scan you can either manually toggle the scan to the foreground or push it into the background.
As with Panda Internet Security 2009, we liked the granularity of the personal firewall, giving users the capability to monitor specific services as they access the Web.
The personal firewall was easy to configure. The default settings will be welcomed by beginners, and advanced users will like the filtering options. The same can be said for the antispam settings. Missing are the additional features found on other Internet Security suites, such as secure utilities to remove browser cache contents, to identify online phishing, and to back up data in case of disaster. While this is a serious drawback for some users, those wanting a solid core of Internet protection tools will be pleased with Eset's package.
Performance
Eset Smart Security did well in CNET Labs' performance tests and very well in third-party, independent antivirus testing using live viruses. On our iTunes test, Smart Security came in at 271 seconds, 2 seconds above our test system. On our Microsoft Office test, Smart Security was fast at 1,433 seconds. For individual file scans, Smart Security came in fast at an amazing 175 seconds. And in boot speed, Smart Security again came in at a respectable 34 seconds. To find out how we test, see CNET Labs' How we test antivirus page.
In terms of protecting your PC, we refer readers to leading independent antivirus testing organizations. At AV-Comparatives.org, in on-demand tests, NOD32 found 97.7 percent of the malicious software and earned an Advanced + (highest) rating. And in Retrospective/ProActive tests, NOD32 found 71 percent and earned an Advanced + (highest) rating. At AV-test.org, Eset Smart Security 3 earned a respectable 94 percent in both malicious software and spyware prevention. It also earned high marks for its lack of false positives, fast scan speed, and proactive detection. Finally, Eset Smart Security was one of four products to earn CheckVir.com's Advanced rating.
Support
NOD32 provides extensive, context-sensitive help files. For example, if you are on the Actions tab and you click Help, Smart Security takes you to the Actions tab definition page within Help. It's a small touch, but other than in Kaspersky, we haven't seen it offered in other security software. On its Web site, Eset provides a fairly thorough PDF-file manual for download, plus online FAQs for Smart Security, links to an active user forum dedicated to the software, and a Web form for contacting Eset customer support. While Eset offers live telephone support, the call is not toll free and is available only weekdays from 6 a.m. to 6 p.m. PT.
Conclusion
Missing from Eset Smart Security are the additional features found on other Internet Security suites, such as secure utilities to remove browser cache contents, to identify online phishing, and to backup data in case of disaster. While this is a serious drawback for some, those wanting a solid core of basic Internet protection tools will be pleased with Eset's package.
User opinions
Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13out of 13 user reviews
The best at what it does out on the market today!
Pros: Fast, simple, easy to direct in setup, rich in protection. Dumped Norton several years back and have never looked back.....and no need to keep looking for something better. It keeps my laptop in pefect condition without problems.
Cons: Nothing con. Nada. Zilch. Nein. No. Nyet!
out of 13 user reviews
very happy customer
Pros: fast, easy, staightforward, and it doesn't slow down my anemic laptop
Cons: none so far
out of 13 user reviews
Good product, light use of resource, but . . .
Pros: I've been using ESET for three years, currently running it on seven machines. It doesn't interfere with other operations [except for a short time at start up], completes a scan in one to three hours, and seemed to do a good job of blocking attacks
Cons: Recently one of my PCs was attacked and ESET missed it. An ESET scan of the offending exe was negative (clean). The offending exe prevented applications from opening, brought up pop ups insisting I purchase antivirus sofware, etc. Truly malicious.
out of 13 user reviews
Effective and simple.
Pros: Easy, effective & IT DOES NOT SLOW DOWN MY PC AT ALL!
Cons: None that I've found (one week of use).
ESET detected and removed many viruses not found by CA...and I am (was) a CA die-hard for the last four years. Great product and highest ratings from me!
out of 13 user reviews
Best antivirus in the universe
Pros: It has good user interface, consumes less memory and works fast and effective antivirus.
Cons: updates are not regular
out of 13 user reviews
the number 1 security product
Pros: lets say it simple, this is the number 1 and it will always stay the number 1 security product, version 4 started bad but along the updates bypass the version 3 (systme ressources & effectiveness)
Cons: if you are a security addict you will not have to think about managing your security, you will be more foccused on your productivity online.
maiby it's the most expensive in the market, but because it is eset it worth it
out of 13 user reviews
This product is fair, ESS version 4 is poor
Pros: Scan speed is fine, but slows for version 4. Uses low resources and allows computer to boot up quickly. A light software security system.
Cons: Poor firewall, poor spam control, limited user control functions
Updated on Jan 4, 2010As of today's date, ESET has totally revised the working of ESS4 and made it a very good working security suite. My only problem with it so far, is the inferior firewall. It still has too many bugs to make it long range. I have began using ESET AV4 and Online Armor, which work perfectly together with no resource hit.
out of 13 user reviews
Great results and track record!!
Pros: Have used this product for years at home & installed it on 3 of our church computers, after getting many viruses. None since! Easy on resources, easy to use and maintain. Installs easily (must uninstall any other product first) and ran effortless.
Cons: None yet, as compared to resource hogs of others I have used.
out of 13 user reviews
very weak,
Pros: Runs average ,besides i dont like much norton products nis 2009 is very faster and better ( to me is now the best internet security suite) ,Kaspersky is also better them .
Cons: FEW OPTIONS to configure , Find few infections (virus) ,and less spywares compared with norton, kaspersky and others . And DO YES FALSE POSITIVES . VALUE ZERO
out of 13 user reviews
I Think It's A Beast Anti Virus In The World ^_^
Pros: I Like This Product Because It's A Good Anti Virus And It's Strong attacks
Cons: No Thing ^_^
out of 13 user reviews
Great Product
Pros: Effective, light memory usage
Cons: Slow startup (splash screen)
out of 13 user reviews
Eset Smart Security 4 -- most efficient mem utilization
Pros: my xp pc hasn't been this fast in years; worked well on the vista pc too !
Cons: none00000000
this was the new ver 4 that justt came out
out of 13 user reviews
Just download and then never worry about it.
Pros: Very user friendly.
Cons: I really don't have any. Maybe the price.
