Pros None. If I could at least contact support that would help.
Cons Does not work at all.
Summary Go with someone else like Belkin or other.
Pros Great price. Good place to start your home automation journey.
Cons I haven't found any yet - very happy with my INSTEON system
Summary I have been using INSTEON for years and I have found it to be very reliable. I have tried a number of other technologies, but always find myself back to good old reliable INSTEON :) Seems this starter kit is a great place to start - good value. I have the new Hub - simple, powerful and just keeps getting better with every app update. Don't be fooled by the main review from CNET - seems they did not do there homework well (or at all!). Search the web for a real review.