"Revolutionary, but fatally flawed"2.0 starson by GotMBA
Pros: UI, screen, app store, makes you look cool
Cons: Unreliable, totally unacceptable as a business device
Summary: I am trying to be completely unbiased here. I am a Microsoft alumni, but I also think that Apple is taking over the world with some truly amazing and innovative products. I was open-minded when I purchased the new 3G iPhone, and I truly wanted to fall in love with it. But I am afraid it is going back to the Apple Store tomorrow. Read on...
Here is the synopsis - it is exactly what I thought it would be. It is the ideal Consumer device. It has awesome toys and gadgets and the "cool factor" is through the roof. You can control your iTunes library on your Mac or PC from your iPhone. It will tell you what song is playing on the radio. You can (sort of) watch videos on YouTube. (Just make sure you are on the 3G network and have a lot of patience). It syncs to Wi-Fi networks with ease. You can download hundreds of cool Apps and games.
This is the ultimate time-killer in class or the airport. It is absolutely, positively the most innovative product to hit the Mobile phone market since the invention of the handheld cell phone.
The iPhone is unacceptably unreliable, has a miserable keyboard, the SMS messaging only works about 25% of the time, the Activesync locks up regularly, you can't edit meeting requests in your calendar, and so on.
Somehow it slows down and requires constant reboots (Remember Windows 95?) It is stuck to AT&T's very consumer-oriented network and the coverage is lackluster. The Exchange integration is weak, particularly in comparison to the Blackberry and Windows Mobile devices. You can do all sorts of things with those that you just can't do with the iPhone. I tried to update a meeting request with a new time - fuggataboutit! It was easy as pie on my Blackberry, cant even do it on the iPhone.
Want to change the alert for your email? Cant do it. You have one alert option and you absolutely will NOT hear it. Want to quickly look and see if you have any new messages? Cant do it. (You have to press the unlock button and slide the unlock slider to see if you have an email. Hardly efficient). Want to setup different alerts for different email accounts so you can tell if that alert is your boss or your buddy forwarding you another stupid joke? Cant do it. There is only one alert for everything. Want to setup different profiles (ie like on the Blackberry) with different alerts? Cant do it. Also, the vibrate feature is unnoticeable even in your tightest slim-fit jeans pocket and the ringers are not very loud even on the loudest setting. Finally, the battery life is so bad it is almost embarrassing for Apple. If you have Activesync enabled you will not make it through one day without a charge; even with no voice usage.
In other words it is completely and totally inexcusable as a Business-oriented device. No business or power user should ever, ever consider this a true "smart phone". If you need to be looked at as the coolest, hippest, cutting-edge, Coldplay-listening geek - this is for you. If you need something that is reliable, go elsewhere.