"If you own a 3G and are not upgrade eligible then wait."2.5 starson by joe1435
Pros: Everything on the new phone seems like an improvement. Battery Life, Camera, Video Recording and tap-auto focusing camera are all great additions. An increase in speed would be greatly welcome on my 3G.
Cons: Apple set the precedent of allowing original iPhone customers who were still under contract to upgrade to the 3G without the $200 penalty. This time I guess they couldn't get AT&T to agree to it, or maybe they didn't want to either. Bad marketing.
Summary: The increase in speed is quite welcome.
When people start off new to the iPhone it's hard to push it enough to make it slow down, but once you know what you're doing it is really easy. Speed is therefore the natural next step.
The looming problem here is Apple has now set a one iPhone per year standard so you have to ask yourself: "Will I go for the $499 or $399 to get a faster one this year and then again next year for $199 for a 4G, or should I just wait and pay approx $200 next year."
There's only one entity to blame for a consumer backlash against Apple on the 3GS by 3G owners and that's the precedent Apple set by allowing any of the original iPhone customers to upgrade to 3G without being out of contract. Maybe it was because they felt sorry for the original pricing debacle, but nevertheless people who know Apple policies know that was their standard.
It's the same problem they have with marketing their new computers. They refresh designer computer models in the same way that car companies do, but they don't have a clear end to model years. Thus, you end up with people that bought laptops 2 days ago in their retail stores who opened them (since the people who work in the store are instructed to not speculate before official announcements) and now have to pay a %10 restocking fee to get a discount on a computer which they should have know was going to come out. Even some of the most informed and loyal consumers don't though because so much is shrouded in mystery.
If you want to keep people happy with refreshes you should just do it once per year like the auto industry. We already know that you don't compete with the PC industry in hardware advancements and that is not your game, but to streamline and keep loyal customers happy you have to do it. There has to be known product updates especially for a company which focuses itself on friendly and knowledgeable staff to bolster their product line. Just space out model year ends for your different products and you?ll have the same media saturation you do now! New iPhone every July, new iMac every February, new portables every?
Customer service starts with corporate policies.