HP TouchSmart. Touch the future now.
- Average user rating: 3.0 stars out of 256 reviews Back to product review
- My rating: 0 stars
Full user review
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25 out of 26 people found this review helpful
2.5 stars
"Nice design, cool features but too many bugs!!"
Pros: Nice size, cool features,fast when it works
Cons: Way too many bugs locks up, too many resets
Summary: I was really anticipating this phone it sounded fantastic. The 8525 has tons of cool features, nice size looks good, but it doesn't matter how cool a phone looks if it locks up all the time and requies miltiple hard resets and even more soft resets. Sold mine on ebay after one week. My treo 650 may not have as many features but it runs all my programs and never locks up. I may try another 8525 after the bugs are worked out but for now it is not worth the price tag. I live in a 3G area and the 8525 was fast during the short times it worked
Updated
Almost forgot, good thing the 8525 has the track wheel because the stylus is the cheesiest piece of junk ever, no wonder they give you two of them, it's terrible, small and a hassle to take out.
Also the unit I had had something on the camera lens. I tried everything to get it off but it was on the inside very visible on 2x and 4x right in the middle of any picture taken, at least the 8525 I had was not worth the high price tag.Updated
As I said in my first comments regarding the 8525 I sold the one I had on ebay. I was contacted yesterday by the guy that bought it saying it was locked up and would not boot up even with a hard reset. Sounds like I was right, at least that particular one is a bad one. I am still interested in this phone but if I buy another I will not buy off ebay, I will instead get one from a cingular store. BTW my treo 650 I just bought is awesome, there are several cool programs on palmgear.com that really make the 650 shine, and it hasn't locked up or froze or crashed or anything since I got it....Updated
The first one I tried had many bugs and a few problems. I now have another one and it works perfectly. I suppose it makes a difference when and where you get one. I have had no resets except when required after installing a third party program. All the programs I have installed work 100%. I have added a 1 gig micro sd card and could not be more pleased. I am very happy I tried another one as I really looked forward to this device coming out and was disappointed with the first one. I live in a 3G area and it works great. Tons of cool programs and applications on pocketgear.com and handandgo. Found a cool charger/sync dock on ebay that works great as well.
All is good with this one, I highly recommend this phone now.
- 4 replies to this review
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I guess this will be a lesson to everyone not to buy expensive hardware on eBay. This phone is perfect and I bet yours would have been fixed with a simple ROM update from HTC's website.
Mine is perfect and we're in love. -
Nice that writer included his updated experiences!
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I have had an 8525 for three months. Although I had initial problems with some allegedly compatible 3rd party programs locking up the unit. Once I isolated the offending software it has been great. Never have needed to hard reset like other posters have claimed.
Only two complaints:
Short battery life
Wish there was more on-board memory. -
After several firmware updates and replacements the 8525 suffers from the same problems my treo 700 has. Its shocking that these high priced, short lived phone/pda's are not more reliable. Reset, reset, reset and on and on it goes. How do the manufacturers get away with selling these defective products with no one to make them responsible. With all the freezing the 8525 and treo 700 leaves me cold. Thats what I get for trying to use the features they brag about. How can cnet rate them so high. It seems cnet and others dont want to factor in the reliable aspects in their reviews. I have tried for months to make these products work. Its crazy that I am just a unpaid field testers reporting in on all the problems. If you only use the 8525 and treo 700 as phones only they do perform ok. But my samsung and LG phones work better in weak service areas every time.
Sad but its a common problem. We dont hold the manufacturers accountable. Come on cnet, please start giving a reliablity score on the equipment cnet tests. We deserve nothing less dont you agree everyone?
Maybe next time..
