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"Att Wireless has been dropping 50% of my calls."
1.0 starson by UnhappyAttCustomerPros: Pros: Nothing Positive
Cons: Cons: All Negative
Summary: To Whom It May Concern,
I have been using an iPhone 4 with Att Wireless for the last 22 month.
Nothing but trouble, from day one. Att Wireless has been dropping 50%
of my calls, or maybe even more. Imagine the constant worry and
aggravation of so many dropped calls! Over the course of the contract
I have attempted to have the issue resolved with both Apple and Att
Wireless. Apple has replaced my device with a brand new one and Att's
solution was to change my sim card. Neither solution worked; in fact
the problem has gotten worst over time. My local Apple store where I
purchased the phone refuses to replace it saying the problem lies with
the service. Att refuses to accept the problem saying it's a hardware
issue and sending me back to Apple. See I am a customer a human being
stuck in a contract between this two conglomerates whose faulty
product cost Americans billions of dollars per year. Last two years I
have had to leave my office and walk outside in order to talk on the
Att Wireless phone. Sounds like I live in at the edge of the universe
well, No! I live in Center City Philadelphia just 2 blocks from City
Hall. If Att Wireless doesn't have good coverage here where does it
cover? Att Wireless was charging $138 per month on the unlimited
everything plan which over the 24 month contract is well over $3000.
Transferred to Tmobile on a prepaid unlimited everything plan for just
$60 per month. Now I am surfing at 4g instead of 3g, I speed tested
the Tmobile phone at 4-5 Mbps which is much faster than speeds the
Iphone 4 3g offers. Best of all I can now talk on the phone without
having to walk outside my office and without the constant worry of
dropped calls. Still thinking about Att wireless? Save yourself a lot
of money and a lot of aggravation and stay away from the horrible
service of Att Wireless.
Professionally I am an Internet Marketing expert so I have created
this webpage which I am advertising with the Facebook Ad Network in
order to promote my horrible experience with Att Wireless. Facebook
has targeting options and have set mine to target both Facebook users
who are current Att customers as well as anyone who has 'Liked' Att
Wireless on the Facebook network. I have also moved one of my Filipino
outsourced worker from her current task to doing nothing but copying and
pasting my story to every review site on the web. We are up to 42 reviews and
this is after only one day. I will continue to have my agent review
Att Wireless until a resolution is reached. My Facebook ads have displayed
700 hundred times, with 9 clicks to the website. The Facebook ad is attached.
My requested resolution is to receive every penny I had ever paid to
Att Wirless over the last 22 Month as well as a sincere apology from a
senior manager for my troubles. I can be reached at disgruntledattclient@yahoo.com.