"Every carrier has issues"3.5 starson by djtan
Pros: Not any worst than T-mobile or Verizon or Sprint
Cons: Great phone selection, service has greatly improved since the original AT& T wireless.
Summary: Cingular is naturally not the best carrier. However, I've been with Verizon, who when they decided to discontinue a cheap plan at the time to just upgrade me to the next level up without telling me until I got my monthly invoice. Verizon's stores are like a flea market. You can't save the numbers on a chip or purchase a phone on ebay without having to involve Verizon. With Cingular (GSM) I can purchase phones, swap the chip and use the phones easily. Their service has improved greatly once I migrated from the original AT&T (hopefully this won't go back now that they are AT&T yet again). However I was not happy the way they treated the previous AT&T customers. T-mobile's customer service is by far one of the worst ones I have experienced. I was with them for a good two years and left. I had so many issues with the phone and their headquarters did not feel I was important enough. Although also GSM....I can't see myself going back to T-mobile. Every carrier has issues. There is no one 'BEST' carrier...if there were then there would be no need for competition. The only one thing I don't like was their coverage up north in the New England area....closer to Canada...there was no coverage yet. Other than that, I just renewed for another two years...so they have me...but it was my choice...
My advice, if you're happy with your carrier, stick with them...don't switch. You will only compare Cingular to your previous carrier...and complain if it does not meet your standards. Be your own reviewer. I'm happy with it...but that does not mean you won't have issues. Same goes for any carrier out there. Good luck.