BlackBerry Bold 9700 (T-Mobile)

Pros: Fully customizable, fast, browser is decent. Optical trackpad is awesome. Well thought through design. Great battery life.

Cons: Build quality!!! !!! Rim needs to work on making this phone more reliable memory-wise. The more apps you have the more glitches you have. You can only store apps on the device memory 256mb of which half is native software. Premier business phone?

Summary: If you are a new blackberry user I have three words for you: alt-shift-del is how you reset your device. Here is my list of complaints. First phone had some kind of processor issue-constant hour glass issues when doing nothing and could not be purged. Second phone-exterior mic for video didn't work and two keys were weak. Third phone-browsing, playing a video and controls became jittery and page around cursor was looking strange. I reset the phone and... white out, resetting or battery pull didn't work; tried reloading software and had no change, left it alone for a half hour and started but the half the display is scrambled. The hard part is I love this phone. You can set tones for email, sms, number of vibrations and tone. The phone is fast and a great multitasker, jump back and forth with multiple programs and not lose track. This phone was so well thought out but it fails baddly in execution. Like I said you can only store apps on the device main memory of 256mb and less than half is open. The amount of memory should be sufficient however the more you put on the phone the slower it gets and the less reliable. RIM needs to work on memory management, memory is cheap nowadays. I cannot understand how this phone can be the premier business phone. The phone seems to fall to pieces before your eyes. Battery life is excellent you can get two days crusing the internet and playing video and 4 being conservative. I don't understand the browser complaints it will access just about any site and zoom and scroll are excellent-press z to resize to fit screen for easier reading. I am contemplating rolling the dice again on this phone although I am scared because my 30 days is nearing. I love this phone but I cannot recommend it. If this phone was built better and had no memory/software issues...five stars. Obviously RIM went with cheap instead of quality.