"Perfect biz phone w/ great media capabilities"5.0 starson by jeffreyallanrich
Pros: Beautiful form-factor
Updated Blackberry OS - more navigable and elegant
Call Quality - Best I've heard
Media Player is intuitive, storage up to 16GB
Loudspeaker blows iPhone away
Cons: Still no direct support for Microsoft Exchange.
Thin, but not quite as thin as most competition (Nokia e71, Blackjack, Q, iPhone, etc).
Some may find OS still outdated
Summary: While not an entirely new innovation, this is simply the best Blackberry smartphone to date. Yes, some will prefer the iPhone, but if you are using this for just business or business & personal, the Bold your best choice. If you want 3D gaming and an iPod, go get an iPhone. I previously owned (and thoroughly enjoyed) an iPhone AND an iPhone 3G, but I really missed the BB interface and keyboard, so I am back! And boy, I am I incredibly thrilled with this device, and so pleasantly surprised at th media player!
SIDENOTE: Many of the negative reviews here are clearly written by Apple fanatics or people who have never used the Bold, so I would take them with a grain of salt.