Pros There are none.
Cons Slow, Battery runs out very quickly, apps don't work, not at all durable.
Summary GO AND GET YOURSELF A BETTER PHONE. Don't make the same mistake I did, and now I'm stuck with it for another two years.
Same reliable BB OS.
Cons App store still lags behind the competition
Could use a higher res screen
Summary This phone is such an upgrade over the previous Torch that, other than physical form, the differences are like night and day. The first Torch was slow when moving through menus, dense emails or web pages. This Torch can handle everything I throw at it, and it has built upon every feature of the first Torch.
I definitely would recommend this phone if you're looking for a cheaper smartphone, love having a solid keyboard, but still want to be as capable as your friends with android and iPhones.
Pros Blackberry-with-everything, WiFi Calling, and some added frequencies the traveler will like.
Cons For some, it's a Blackberry
Summary Having had the TMO version of this handset only for a day, I don't yet have a comprehensive review (look for it in my Amazon reviews section in a month or so). I just would like to add the Torch 9810 does have UMA. Named "WiFi Calling" by TMO, UMA is more than just call completion over WiFi, it facilitates GPRS at WiFi speeds as well, meaning you have full (unmeasured) data capability once you're on a WiFi network as well. I am assuming this Torch was one of the phones that would have facilitated dual-network capability for the now dead T-Mobile / AT&T Wireless merger - it supports, like the Nokia "Astound", BOTH the T-Mobile and AT&T 3G networks, which run on incompatible frequency bands. With UMA, and international (even Japan!) 3G support, as well as TMO's 4G, there still seems to be a "secret" supply in T-Mobile stores, and I was able to snarf one in May 2012. Other than that, for the Blackberry aficionado, it gives you a solid Blackberry with a larger screen and touch screen functionality added. Works well with the Blackberry Playbook, too, which can use the Torch not only for tethering, but "invisible" to the carrier, data use over the Blackberry Bridge.
Pros Very solid phone, quality feel
Great Facebook app
Good keyboard feedback
A lotta phone in a small package
Great value at $50 with 2 year contract
Generous SD card capacity
Cons App menu ridiculously limited for how long BB's been around
No way to record conversations (more to the point, conference calls - again a RIM issue/policy)
Phone for "professionals" should have quality, high-level .pdf reader
Summary As for the device itself, I really really love this phone. Perfectly pocket-sized, sleek (particularly for a slider), with all the tools I could ask for. I continue to be impressed with the camera, both for still shots and video. But the lack of a recording option is becoming a problem, and frustrating in that the phone has the tech to handle it, but RIM (fearful of lawsuits?) continues to prohibit activating it, concerned over privacy laws from what I've read. I'm also disappointed with the lack of a consistently reliable .pdf reader app. The app shortage in general is absurd, especially for fans of pro sports. No MLB app... really?? Perhaps RIM's difficulties are discouraging developers from working on anything, but it's most unfortunate. A smartphone is really only as good as its available apps, and in that sense, BB barely qualifies.
One issue peculiar to my phone is that the screen won't always time out, and if I press the lock button at the top, it darkens then immediately lights back up. Took me several days to figure out why I was suddenly bleeding battery life. Only way I've found to combat this is to remove the battery briefly. Then I'll get a week or two of it working fine.
Nonetheless, e-mail, Internet and some of the mainstream standard apps all are great. Frankly, if you want an actual QWERTY keyboard on your smartphone and not just a touchscreen, this is the only game in town. The Samsung varietals such as the Captivate Glide are incredibly cheap-feeling, unattractive, and with almost no tactile feedback.
Pros A great touch screen, and the visual fidelity is the best I've seen in a Blackberry, allows you to read your messages, view pictures, etc. in "portrait" or turn it 90 degrees and you get the widescreen effect. Texture back is a plus for me.
Cons Reset almost everytime I slide open the keyboard. You have to carefully slide it back with a careful push, it you don't want to reset. A replacement reset several times for reasons I was not able to identify.
Lock button unlocks too easily.
Summary A great step in the right direction for RIM, just fix that annoying reset issue. After trying two 9810s, I am going back to a fixed keyboard (9900).