Pros New OS, fabulous display, form factor, keyboard
Cons Horrible sounding call quallity (to called party), very short battery life, takes an inordinant amount of time to reset, and has to be reset too often.
Summary I've been a BlackBerry user since the first one came out...I love BBs. When the new Tour came out I was standing in line to get one, but a week later I was also standing in line to return it...literally! I in a line of five people and four of us were there returning the Tour.
Along the same call quality line, if you use the Tour with any Bluetooth device, including a hands-free system in a car, the person you're talking with simply can't hear you.
Many other issues involving poor build quality, trackballs that won't scroll from right to left, loose battery cover, but I could live with them. That I couldn't be heard by people I was calling was a showstopper for me.
Perhaps an updated OS and next manufacturing run on the hardware will fix these problems and I'll try it again. For now it's back to my old trusty Curve.
Pros Great look, great keyboard, Sprint's network is awesome, just all around a great phone!
Cons No Wi-Fi, I never use it, but it's nice to say that the phone has it for if you ever do really need it. Call quality not always the best.
Summary I've owned Sprint's BlackBerry Tour for about a week now and I can honestly say that this is the best BlackBerry on the market today. I've owned the 8100, 8120, 8220, 8800, 8900, and now the 9630 Tour. The browser shows some slight improvements over previous versions which is really nice. I really like this keyboard -- The keyboard is one thing I did not like on any of the Curves. It feels much more comfortable to hold in your hand and isn't as clicky. Also, the screen is absolutely fantastic. There are just so many great things about this phone. Please don't let the few bad experiences you've heard from people turn you away. If you like BlackBerries, buy it.
Pros Keyboard, multitasking, SCREEN is AWESOME (The 8830 looks like "Pong" compared to this), Camera w/ image stablization
Cons Can't seem to listen to music using included headphone set (maybe a Pandora issue?). Some odd character sizes in emails...not sure what that's about. I know they needed to save space...but did they have to go to a micro USB charger?
Summary If you're on Sprint... It's a HUGE upgrade, and you should go buy it immediately. Skipt the Pre...it's a toy... This is a powerful phone that can deal with both work and play. Get it!!!
Pros Screen is nice, camera takes great pictures for a phone, and video recording.
Cons Web broswer is not working and sprint and RIM has no idea why, because of this I can't access my work emails, apps store, sprint store, etc.
Summary I had to re-order another BB tour from sprint and send back the originial due to the browser having MAJOR!!!! issues. Between the two phones I have spent over 4hrs on the phone with sprint (who by the way were all patient in trying to help me solve the issue.) According to several representatives I spoke to, Black Berry is fully aware of the issue and are trying to fix it but it's been 10 days and I can't wait no more. I have NO internet, NO GPS, not able to download apps, all due the browser not working. The tour seems like a rush and the R&D department didn't spent enough time on their due diligence. This is my first BB and i'm HIGHLY disappointed on BB and it's browser isssues. To all those shopping for a new phone and are thinking about buying this phone CALL sprint first and ask a representative if they have fixed the browser issue with this phone before purchasing, it's a nightmare to be on the phone with someone from a company who doesn't know how to solve this problem. We in corporate america are very busy and this is just unacceptable. I hope this helps.
Pros -The BB OS is very quick
-great email support
-3.2 MP w/auto focus
-screen is the same that's on the 8900 (T-Mobile). It's great!
-256mb of RAM
-call quality is great
-world phone (ships w/SIM)
Cons -no WiFi
-if you're coming from a phone that's not a BB, the OS will take some getting used to.
Summary WiFi wasn't a deal breaker for me because personally I don't think it's neccessary. If you have coverage, then 3G is enough. If you need to use WiFi at places for work reasons, then buy a laptop and stick with a regular phone. I actually enjoy typing a text message or email on this thing. The keyboard is similar to the Bold (AT&T), just a little smaller. Blackberries aren't just for corporate business people anymore, it's something that everyone can use.