Pros I got it for free.
Cons Not worth it even if free.
Browser is lame
Requires HUGE and heavy case to use all phone features
Slow phone operation
Screen display is inconsistent
This phone is slow in navigation through some features and web access. Maybe that's Sprint.
Setup 2 personal email accounts and found it only works day forward or you have to sync email using the PC. No way to refresh mailbox to get latest messages. You have to wait up to 5 minutes to receive the email on this phone. Works well with text email messages but with rich HTML email messages you will be forced to click the "click here if you can't see.." link which launched the lame "lite" browser only to be disappointed again.
You want GPS? I mean to work. Expect to pay Sprint extra for the premium edition to be useful at all.
Memory. 106MB of application space and 916MB or space for media make this phone a joke. 1GB of storage when other phones in this price range have 8GB or more. This, and the fact that there is no touch screen make this phone way overpriced.
You get a rugged case that is almost 2" thick when the phone is placed in the holster which also brings the weight of this setup to 6 5/8 oz. Hang this off your belt and you can understand why some many have their "pants on the ground". Walk though an airport and you can spot Blackberries bulging out in plain view and from under suit coats.
OK. Business email is a use case. I mean, business email IS the only use case for this phone. The experience is not that good but you do have the benefit of receiving partial email. It does keep you connected in a low quality sort of way.
I hope tethering works because that will be the only use I have for this phone. I am a bit bitter because I was forced to use this Blackberry phone running the the Sprint NOW Network through a Managed Corporate plan using Bluefish services. I can off of a personal plan using the iPhone. I was shocked, shocked to experience the difference in the user experience. If you like this phone don't try the iPhone. What kills me about this whole thing is that Bluefish is charging in excess of $125.00 per month for only 1500 talk minutes plus data. With corporate discount at AT&T I was under $100.00 per month with the iPhone.
I really believe my Treo of 6 years ago was better than this phone.
I can't believe CNET ratted this phone so high. The specs look pretty good but in action this phone is just lame by todays standards.
Pros Can switch apps easily,multifunctional,can have several email accts connected,outstanding pics, nice chat/txt style, qwerty, not a delicate phone .. can stand a beating, bookmarks & fav on internet, bedside mode, good apps avail for dowload,& FB!
Cons No wi-fi. Internet can be slow at times.
Summary I'm able to organize, view, and respond to emails easily (business & pleasure accounts). There are decent apps available. This phone has not locked up or froze, love the bedside mode, FB can be viewed in different ways by Mobile or directly. I can save favorites and bookmark sites on the internet. Offers a variety of messaging. Pictures are clear and of excellent quality! Can send pic slide shows. Love the chat style texting. The calculator is easy to use! Can easily switch apps and run more than one program.
Pros I like the slick design, nice and clear picture and the ease of the navigation function.
Cons For the first 2 mos I had serious battery and some trackball issues. It kept freezing up all of the time to the point of annoyance. I had to remove the battery every other day to get it working again. Sometimes the phone wouldn't come on at all.
Summary The bottom line is that if I could do it all over again I would probably go with an HTC due to the early one problems I had. I was excited when I first got this phone, but soon after my excitement left and my disappointment began to grow. Early in my Verizon contract, I had to ship the phone back because after freezing and removing the battery it wouldn't come back on. It would give me a white screen with the picture of a battery error! They then shipped me a refurbished one (which still looked cosmetically good), it worked for a few days, froze up after removing the battery, and I had to send it back again. I was then sent a 3rd replacement and that was working well for a while. After the phone froze up again, I was afraid to remove the battery out of fear it wouldn't come back on again. I tried to look on the Internet for solutions besides removing the battery. I tried everything I read to revive my phone and nothing worked. So I removed the battery again as my last resort, and you guessed it, it wouldn't come back on and I got the "battery error" message again.
I called Verizon out of pure frustration because at this point, I was without a phone more than I was with a working phone. Even though shipping was paid for by them, I was annoyed taking the time going to the FED EX drop off centers to ship these crappy phones back and being without a phone in the case of an emergency.
Well after threatening to drop their service and demanding that I get a different brand of phone, they said I could only change my brand to a lesser brand or get a new replacement instead of a refurbished one due to my previous troubles. At this point I was willing to pay to have them terminate my service. I agreed with getting a new phone.
So when my new phone came I wasn't too hopeful but it has been several months now and I haven't had any of the previous issues nor have I ever had to remove the battery once. It has froze up a few times, but I have a program on there that does a soft and hard reset which seems to solve that problem. Occasionally I would have trackball problems. I heard that this is an issue with this phone. Make sure you have a case on it to keep it dust-free as this may help the trackball move smoothly. But since I do, it still jams sometimes.
Also, texting may be a quite uncomfortable for those with big fingers because the keys are pretty small. The keys are way smaller than what I'm used to.
I may keep this phone when my contract is up to save a little money because I gotta pay something out of pocket for a better phone with my upgrade, but if it starts giving me major problems again, this phone will be dumped quicker than yesterdays newspaper.
Pros Free case is about all.
No progress indicators form most functions
Almost 7 oz and 2: thick when in the case
Slow response from phone (not data transmission)
Summary Treo 600 was better than this phone
Pros i just upgraded from a handy dandy (AND EXTREMEMLY STURDY samsung clam-shell phone). right out of the box i really enjoy the feature rich environment.
Cons not the most intuitive menu's/options. it'll take a bit of a learning curve but im sure i'll eventually get used to it.
no wifi (really, come on...)
no downloadable ring tones (... not a big deal, but yeash... EVERY phone has this now)
Summary I've had the phone for about 5 hours today. Thus far, its been a very enjoyable experience, and def worth the wait of seven thousand years before i upgraded. I chose this over the palm pre (unfortunately the pre just doesnt 'feel' solid, and the keys are pretty small for my pudgy fingers). Despite the obvious learning curve involved with the phone i've caught on pretty quick. now - in all honesty, the keys on the blackberry arent all that much more roomier than the pre...
all in all, i def LOVE the upgrade and would recommend this phone to anyone...
note - it came with a case. this is my first blackberry, so i dont know if they've always done this - but this is a nice touch :)
N.B. sprint adds on an 18 dollar 'upgrade' fee when you sign a new 2 year contract. argue that out with them... i think its somewhat rediculous