"Not tried and true, lacking qualtiy control"3.0 starson by Robertcnet59
Pros: Great features, awesome screen, screaming fast, fabulous battery life.
Cons: Sense needs patches already. SIM card and PUK errors on brand new phones. Reliability and dependability is poor.
Summary: Phone became inoperable after only 3 days. After hours of setting it up just how I wanted, verizons first course of action was to do a factory reset. Problem re-occured again in 3 days. Verizon replaced the phone with a new unit, same problem again in 3 days. Called Verizion, they could only suggest a factory reset. Called HTC and they said it was a known issue that required a software patch. They walked me through the process and that problem was fixed. However a few days later I got a sim card error and no service. Rebooting the phone fixed the issue, however the error (and often a PUK code error).re-occures every 3 days. Verizon put a new sim card in the phone, but 3 days later the error re-apperas. Now the 14 day trial is up, HTC says I have to send the (brand new) phone in for repair (10+ days turn around), and Verizion has know clue what to do, except order me a warranty refurbished phone, that will probably have both of the orignial issues. Brand new phone with continued "known" problems from day 3 and the only solution is to be without a phone for more than 10 days, or take another phone with "most likely" the same issues.