"Not a Bad Phone."3.5 starson by pho3nixx704
Pros: Screen is very clear
Responsive touch screen
4G is WICKED fast
Cons: Keyboard is too small
Sometimes a little laggy
Still stuck on ICS 4.0.4
Beware the charger defect
Summary: First smartphone I've ever purchased, upgraded last summer from my Samsung Reality. Originally started out as a nice phone...it was one of the first that had 4.0 Ice Cream Sandwich on it, which I felt was a step up from many other devices that were still running 2.3 Gingerbread. I've noticed a lot of comparisons to the HTC One series of phones when people review this. If you're on a budget and need a good phone, this would be the one to get.
Call clarity on this phone is great, nice big speaker on the top. Speakerphone is a little bit oddly placed. Its quality is okay, just make sure you cup your hand around it if you're in an area with a lot of ambient noise; it's not very loud. 4G is very, very fast, but it will drain your battery life a lot quicker than if you run 3G, 1X or WiFi.
I don't use the camera feature that much, but from what I can tell from the pictures I have taken, it's very impressive for a smartphone. Front facing camera is a little bit less so, just because its smaller.
There are a couple of things I feel take away from this phone a little bit, hence the 3.5 star rating. I love it to death, but there are some problems. First off, the keyboard. It's a touch screen, and the keys are quite small. Especially considering I have huge hands. I've had to rely on autocorrect more than I'd like to admit. Also, to go along with that, there is an option to change the keyboard to a different language's layout, namely French and German. Be careful, as the language changes will also change the placement of some letters, so you may go to type an "A" but have accidentally hit the keyboard button, changed it to French, and now you'll type a "Q" instead.
The second thing is the software. Google Play is very slow and laggy on this device, and a lot of the push notifications on social media (namely Facebook) are delayed by up to 3-5 minutes. Also, HTC had stated that this phone would be getting the Android 4.1 Jellybean upgrade in the spring, but it still hasn't happened yet. Not complaining about that, considering 4.0.4 ICS is still a very stable Android OS.
The last thing, and this is probably the biggest one, is the charger defect. I was made aware of this about 2 months into having the phone. There is an issue with one of the connector wires in the charger port coming loose, which means that the phone doesn't recognize there's a cable in the port. You could have this thing plugged into a wall, and it won't charge. Or, it'll charge for about 45 seconds and then go haywire, leaving you with about 11% battery at any given time. My Verizon tech told me this is a KNOWN PROBLEM with these handsets, and traded the dysfunctional one out for a new one. Now, thankfully, I haven't had any problems. There is also a known issue where wires in the charger/USB cable will fray if bent frequently. I just swapped that cable out with an old one from an LG phone and now it's fine.
Battery life is still averaging 2 days per charge, with heavy text and social media use.
Bottom line: This is a great entry level smartphone. Good features, not top of the line, enough to get your feet wet. Watch out for the lemons, and if your phone starts losing a charge drastically, take it in to get it fixed.