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"Awsome phone,horrible reception"
2.5 starson by edstreiffPros: > Great Screen
> Super fast
> FM RadioCons: > Sense UI, can't sync two exchange accounts
> Battery Life
> Signal StrengthSummary: I got this phone the otherday because of a shipping issue with verizon and so far I have had mixed results. The phone itself is awsome its crazy fast and the screen is amazing. Its much better than the Motorola Droid I had but a potential deal breaker has developed and that is the signal strength
Forgot to mention that when I am connected to 1X I can't get any data at all, the speedtest app just fails and the android market place says that its failed to connect
Now I know the bars on the phone are not a good indicator so I launched the android test application and sure enough I had like 4 to 5 bars in the DB sense of things so why am I complaining?
The 3G will not stay connected, I'm always on 1X I have tried this phone in all sorts of different areas around pittsburgh and the results are same I rarely connect to 3G and when I do its painfully slow. The speedtest.net application only reported .23MB download speed when I was able to connect to 3G. My Moto Droid on 3G would usually get around 1.50MB download. In fact my 3G speeds are very close to my 1X speeds on the Moto Droid which makes me think that even though my Incredible shows the 3G symbol that it may not be connected at all.
I will give this phone the full 30 days before I return it and return back to my iPhone 3GS (I hate AT&T so much). I ended up leaving Big Read 3 months ago after a month of terror with the Moto Droid.
I'm really hoping that this 3G issue gets fixed fast, this phone is as good or better than the iPhone and I really really really don't want to have to go back to AT&T.
Just checking now on my wifes Storm she has full signal and 3G and I have 2 bars showing (-78dB) and 1X
Updated on Apr 29, 2010
Yes, I did all the *228 non-sense again and talked to a tech who claimed the phone was fine
Updated on Jun 17, 2010Update: Today I finally sent the Incredible back the lack of 3G coverage was too much for me
Now I was able to make phone calls anywhere the 1X side of life was always full signal but my 3G even next to a tower was lacking.
I download an app in the market called Real Signal (Free) it showed the bars and signal strength for the 1X and the EVDO separately. The phones signal strength bar is not wrong its perfectly correct its showing you the signal strength of the EVDO not the 1X almost everywhere Real Signal was showing full 1X signal and practically no EVDO(3G).
Now I emailed HTC about this issue and they said its a known issue and they are working on it but couldnt give me a time frame, I think thats bull there is an issue wit hthe 3G chip for sure.
Now verizon was kind enough to send me a replacement to try but it was the same, the best thing they did was extend my worry free guarantee which allowed me to return the phone today without penalty
Updated on Jun 17, 2010I reactivated my Blackberry Storm which to my great surprise had a giant Software update since I last used it the phone actually is pretty great if it had WIFI I would be more than happy to use it for a long time.
When I returned the incredible today they representative showed me a new phone (a flyer) called the Motorola Droid X now that phone looks simply amazing and it was even better than the EVO,
Right now the Incredible is on back order till July 14th which is like 5 days short of this new phones release if you are considering the Incredible I would wait and get the Droid X Motorola phones were always solid devices I will not buy and HTC product again my last 3 phones where HTC's and they were all so far Garbage,
1.) HTC Touch Pro 2, sooooooo slow (Likely because of Windows Mobile)
2.) HTC Droid Eris, Really really slow and sluggish
3.) HTC Incredible, Awesome device, poor 3G signal, poor wifi
Updated on Jun 17, 2010Final update on this review since I no longer have the phone the WIFI chip was also very poor in this phone, more than 5 feet from any one of my 6 Access Points in my house and the Incredible would give up and switch to 1X, my laptops all reported excellent signal strength in my home no matter where because I have 2 access points on each floor. Now my access points all have the same SSID but are on different channels its seems like the incredible would grab my upstairs access point North Facing since it was channel 6 which is the default common channel on Wireless G so perhaps this could be fixed with a software update. My iPhone, HTC Touch Pro 2 and laptops had no issues what so ever connecting and always showed full signal strength
- 9 replies to this review
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It's so obvious halfway through this post that you're never going to be happy with any tech device you have, LOL.
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This user left almost the exact same review re: the droid x
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Update: Today I finally sent the Incredible back the lack of 3G coverage was too much for me
Now I was able to make phone calls anywhere the 1X side of life was always full signal but my 3G even next to a tower was lacking.
I download an app in the market called Real Signal (Free) it showed the bars and signal strength for the 1X and the EVDO separately. The phones signal strength bar is not wrong its perfectly correct its showing you the signal strength of the EVDO not the 1X almost everywhere Real Signal was showing full 1X signal and practically no EVDO(3G).
Now I emailed HTC about this issue and they said its a known issue and they are working on it but couldnt give me a time frame, I think thats bull there is an issue wit hthe 3G chip for sure.
Now verizon was kind enough to send me a replacement to try but it was the same, the best thing they did was extend my worry free guareentee which allowed me to return the phone today without penalty -
I have had poor signal issues with Incred. I have twice made changes with Verizon in store and on the phone. No change. I'm waiting for an exchange. Call reception is livable but not as good as other Verizon phones or Droid. If replacement is no better, I may bag it.
Battery is good for a day. I could strip down the apps, etc but whats the point if you want to have easy access? As it is there is little running, no wi-fi or bluetooth ie. -
i thought i would reply to state the complaints about reception made me hesitant to get this phone since i live in a small dead zone. my previous phones have been very hit or miss. my last phone, a verizon blitz, flat out wouldn't work. i couldn't even count on it for it's alarm without leaving it plugged in since it would die in hours searching for a signal.
the incredible has been able to make and receive calls consistently in my house, the first i've owned that could. it does report zero to one bar, usually, but that seems to have no bearing on call quality or clarity. -
Here is a link on the reception topic:
http://phandroid.com/2010/04/30/htc-incredible-signal-strength-problems-vote/ -
Thanks for the reply. Did you contact Verizon about the signal strength issue. I read that others could fix this after they called.
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My I found the Moto Droid to be slow at times and the slide keyboard which is the reason I bought it in the first place to hard to use with my hands the flush buttons and their small size made it so hard to type on it.
The signal strength on my Droid was amazing though it pulled signal from areas were I previously couldn't even make a phone call. It would have been an amazing phone if it had a 1gz snap dragon processor. But I do read that you can root that phone and overclock the processor to get better speeds so perhaps its better. I left a review for the droid on CNET sometime ago as well -
Thanks for your review, and the details about the reception. Indeed, it seems to be the biggest, and hugely important issue with this phone, so far.
What was your problem with the Moto Droid that you called a month of terror? Just curious. I was very happy with it (4/5 stars), but I returned it before my 30 days were up, so I can get the Incredible. I'm back to my old phone, and waiting for more reviews on the Incredible.
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